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“Convenience and comfort near Michigan Avenue”

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The James Chicago-Magnificent Mile
Ranked #48 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed September 28, 2013

Recently stayed at The James for nearly a week. It's understated, up to the minute and very, very comfortable. The room was small but well appointed with two large beds, a bar and excellent lighting, carefully calibrated so that one could see but not be blinded by light when resting.

Overall, one to select with confidence.

  • Stayed: September 2013, traveled as a couple
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Thank Ingram10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 29, 2013

Dear Ingram10,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreciate your generous compliments of our convenient location and glad that your enjoyed our comfortable rooms during your week long visit. I hope that we will have the opportunity to welcome you back the next time your travels return you to Chicago!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,985 - 1,991 of 3,418 reviews

Reviewed September 24, 2013

My family travels to Chicago at least once per year (usually more often.) Although we have stayed at many nice hotels in the past, once we found The James, we were hooked. The location is perfectly situated for both business and tourism. The staff are extremely accommodating, and the concierge staff has recommended many amazing restaurants off the "tourism path." The James decor is clean line and classy without the stuffiness you sometimes find in other hotels. I almost didn't write this review for fear of others discovering what a wonderful hotel this is!

  • Stayed: November 2012, traveled with family
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Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 25, 2013

Dear Elizabeth C,

Thank you for taking the time to share about your recent experience with us at The James Chicago. I am truly honored by your generous compliments of our staff and that you feel at home while with us. Your continued loyalty is very much appreciated and we thank you for sharing your experiences with fellow travelers. We look forward to welcoming you and your family back to The James again soon!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

My husband and I went to Chicago for a conference. This location was perfect for those who want to see the sights, but also need to get around to other parts of the city. The room was clean and bright. We were automatically upgraded to a suit when we arrived which was a nice surprise. The hotel staff were top notch.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with this hotel
Thank Erin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 25, 2013

Dear Erin T,

Thank you for taking the time to share about your stay with us at The James Chicago. We appreciate your compliments of our suites and especially that you found our staff to be top notch. I hope that you and your husband will visit us again the next time your travels return you to Chicago!

Warm Regards,

Stephen Blackford

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Reviewed September 23, 2013

From check in to check out, our every expectation was met and exceeded. We even received a special 'amenity' the evening of our anniversary - Julie at the front desk must have picked up on the fact that we were visiting Chicago for our anniversary. The staff at The James made my wife and I feel like we were royalty. I highly recommend this hotel to anyone planning to visit the Magnificent Mile area.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 25, 2013

Dear Daniel P,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We are honored that you chose to spend your anniversary with us and that our staff assisted in exceeding your expectations. We appreciate your generous recommendation of us to fellow travelers and hope we will have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

The James Hotel was truly an excellent experience. The design of the rooms was great. The bed and pillows were extremely comfortable. The availability was accessible plugs was unbelievable. Although I did not have time to enjoy the snacks or drinks, that was a great item to have available. The food was wonderful at the restaurant and during our breakfast and lunch that were made available for our use. The 2nd floor meeting room presented a comfortable atmosphere. Location was good in that it wasn't too far away from the other places we had to go to. Overall a great experience.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank Penny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 25, 2013

Dear Penny H,

Thank you for taking the time to share about your stay with us at The James Chicago. I am delighted to hear that you had an excellent experience both during your meeting and in your room, thanks to our comfortable beds. Also, thank you for your compliments of David Burke's Primehouse, I'm glad you enjoyed some items from their delicious menu. Thank you again for writing and I hope we will have the opportunity to welcome you back soon!

Warm Regards,

Stephen Blackford

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Reviewed September 21, 2013

I've stayed at The James several times and it is always a pleasant experience. The staff is very friendly, the rooms are decent, and the location is great. Just watch out for the bathroom sink. It is very shallow and you can get sprayed when washing your hands.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank Meredith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 25, 2013

Dear Meredith H,

Thank you for taking the time to share about your stay with us at The James Chicago. I appreciate your kind compliments of our staff and location, and especially that you have stayed with us before. We truly appreciate your loyatly to us and hope we will have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

This hotel is absolutely fantastic and really makes you feel like a visiting dignitary with each interaction with every single member of the staff. First class service, helpfulness, professionalism, dignity, grace, and manners from the room service waiter to the manager Christine. Front desk staff Kirstin & Juila. Every entrance and exit was made personal by the doormen Bernard, Jason, Scott, Alejnbrao & Lucas. I asked Jason(doormen) if there was a Walgreen's or Rite Aid near by ( I had to get my daughter some pediasure), he offered to run to Walgreen's and get it for me. That is TOP-NOTCH SERVICE!! JASON YOUR THE BEST! Fantastic! Beautiful, clean room with great toiletries, super comfortable King beds, and quiet. We had a loft suite it was such a amazing room!!! Huge bedroom, living area, 2 lcd tv's, plus a projection screen, bath tub & separate shower and all the added features! They have a Audi Q7 that will drop you off for free, free bike rentals free WiFi. Stayed here for 8 days. Arrived on a Sept 7, Saturday morning at 6:15 room was ready gave us a early check in. Location is in the heart of the Magnificent Mile, best Chicago restaurants out side the hotel, step's from the best shopping, central to everything navy pier $5 cab ride, the loop $4 cab ride, river walk 7-9 minute walk. My daughter 3 loved it she didn't want to come home. 5 star all the way just how I like it! I don't think I'll ever stay anywhere else in Chicago.

Room Tip: Get the loft room it is amazing.
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  • Stayed: September 2013, traveled with family
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2  Thank Sam_SD00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 25, 2013

Dear Sam_SD00,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am truly honored by your compliments of our staff, and that their efforts made your stay an unforgettable one. I also appreciate your compliment of our loft suites and that they were comfortable for your entire family. I am delighted to hear that you plan to stay with us whenever your travels bring you to Chicago and hope we will have the opportunity to welcome you back soon!

Warm Regards,

Stephen Blackford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The James Chicago-Magnificent Mile

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#28 Family Hotel in Chicago
#31 Luxury Hotel in Chicago
Price Range: $125 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago-Magnificent Mile 4.5*
Number of rooms: 297
Official Description (provided by the hotel):
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering a seamless way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse and the Primehouse Bar - a perfect spot to enjoy weekly happy hour specials or a full meal. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as rotating artwork from local, national and international artists. ... more   less 
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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