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“A Great Hotel In A Great Location”

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The James Chicago-Magnificent Mile
Ranked #52 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed September 15, 2013

We spent the weekend with two of our adult children. It was a quick trip to the Windy City to see the Bears and it turned into a great experience at a really neat hotel. Last year we spent the NFL opener at the Waldorf-Astoria down the street from this hidden gem. We decided to opt for a "less pricey" room since we had to buy an extra for the kids. It wasn't a mistake. We had a loft and it was roomy, eclectic and well maintained and equipped. The kids had a king bed room and it was equally inviting. The staff was great, the location was great and the vibe was very "21C" (Louisville's 5-star hotel). I highly recommend this hotel.

  • Stayed: September 2013, traveled with family
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Thank LarryWilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 16, 2013

Dear LarryWilder,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreciate your generous compliments of our loft rooms, and glad that it made for an enjoyable stay with your family. I am very thankful for your recommendation of us to other travelers and hope we will have the opportunity to welcome you back to The James again soon!

Warm Regards,

Stephen Blackford

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2,014 - 2,020 of 3,435 reviews

Reviewed September 13, 2013

Very smart hotel right off the main drag North of the river. Perfect for business or shopping.
The rooms were large and comfy. Space to work and play.
Staff unobtrusive and helpful when needed.
I hired a bike from the hotel and this proved to be an easy and free way to explore further up the lake shore.
I didn't partake of the restaurant or bar as there were so many great alternatives to explore in this area, but this looked good and a veggie pal had gone to the steak restaurant (!!) and taken great pleasure in falling off the wagon, as it were.

  • Stayed: July 2013, traveled on business
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1  Thank TravellerDanLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 14, 2013

Dear TravellerDanLondon,

Thank you for taking the time to share about your stay with us at The James Chicago. We appreciate your generous compliments of our rooms, and especially our staff. I'm glad to hear that you enjoyed out bicycles and had fun exploring the city. I particularly enjoyed the story regarding your friend's experience at David Burke's Primehouse and hope you will be able to try it if and when you return to Chicago. Thank you again for sharing and we hope to have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford

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Reviewed September 12, 2013

We loved this hotel. It's not in the league of a Ritz or Four seasons but we got a great deal and really enjoyed our room. We upgraded to a larger room which was awesome it had a funky soft/bed with a projector TV area. The bed was on a platform with beads surrounding it. The best part of the hotel was the shampoo and soap they had very minty and refreshing. We really loved this hotel and would highly recommend it.

Room Tip: Upgrade to a larger room. Our friends had a regular room we had a suite the difference is night and...
See more room tips
  • Stayed: January 2013, traveled as a couple
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Thank lauriechicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 13, 2013

Dear lauriechicago,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreciate your compliments of our Intelligent Nutrients bath products and that you enjoyed your upgrade to the loft suite. I truly appreciate your generous recommendation of us to fellow travelers and hope we will have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford

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Reviewed September 7, 2013

I love this hotel, small, very comfortable and friendly. Lovely rooms, friendly staff, great gym, food very expensive but lots of nearby places to eat breakfast and concierge will recommend. I will be back!

  • Stayed: July 2013, traveled on business
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1  Thank lemonpepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 12, 2013

Dear lemonpepper,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am grateful for your compliments of our rooms, and especially our friendly staff. Most of all, it is truly an honor to hear that you felt at home during your stay and plan to return. Thank you for staying with us and we look forward to welcoming you back again soon!

Warm Regards,

Stephen Blackford

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Reviewed September 7, 2013

This was our first time to Chicago, having been to New York for 10 years running. Always difficult going somewhere new, have we booked the right hotel, have we got the location right .... answer to both questions, Yes.

The James is modern and simplistic, a hop and skip to the Magnificent Mile and an easy walk to most of the 'sites'.

Our room was on the top floor, not big, but everything we needed, the drawers were under a bench which took us a while to find, and the sliding door to the bathroom/wardrobe area was a bit stiff and heavy.

Only a couple of niggling complaints, if you can call them complaints, only two sachets of instant coffee (neither decaf) and two tea ... it's rare these days in top class hotels not to have a coffee machine .. just an idea. We didn't get turn down service for two nights and the first night we arrived the housekeeping wanted to do a turn down service when we had only been in the room a couple of hours.

FREE WI FI .... hurrah for the James.

Had breakfast in the restaurant, although there is a Grand de Luxe Cafe, or something like that, nearby, cash only and no reservations.

We found the portions huge, but the food was good, lots of variety and apart from the coffee which was dreadful (there is a Starbucks over the road) ..... reasonably priced.

So, I would recommend the James, for its position, the friendly staff and because it's modern, if you want traditional this won't suit.

Tourist tip ... take an architectural boat trip, we used The First Lady, 90 minutes, very informative and a good way to see some fabulous art deco buildings.

  • Stayed: September 2013, traveled as a couple
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Thank shoegirlat44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 10, 2013

Dear Shoegirlat44,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We are honored to have been part of your first trip to Chicago, and appreciate your generous recommendation of us to fellow travelers. I am also thankful for your compliments of our staff and WIFi, and appreciate your suggestions for items in your room that would make your stay more enjoyable. Thank you again for writing, and we look forward to welcoming you back to The James again soon!

Warm Regards,

Stephen Blackford

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Reviewed September 6, 2013

The James is a great boutique hotel, with quirky rooms, comfortable beds and good facilities. The 3 nights for 2 deal on offer when I stayed was an outstanding deal and I will keep an eye out for that again when coming to Chicago

  • Stayed: August 2013, traveled on business
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Review collected in partnership with this hotel
Thank Andrea-ACE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 10, 2013

Dear Andrea-ACE,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your kind compliments of our convenient location, and glad that you enjoyed our rooms and comfortable beds during your stay. Most of all, I am honored to hear that you would stay with us again; I hope we will see you again soon!

Warm Regards,

Stephen Blackford

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Reviewed September 6, 2013

I enjoyed my brief stay at The James Hotel. The hotel staff and décor brought that attention to detail that I so appreciate while traveling. My room seemed small if I would have had anyone but myself in there, but it made good use of every space. The bathroom was very clean and I loved the ecofriendly toiletries.
The meeting staff also did a great job of accommodating our every request. We discovered we had a couple birthdays within our group and banquets did a fantastic job of coming through with a last minute request of cake to help celebrate the occasion!
I look forward to returning to The James, and hope my stay is longer next time.

  • Stayed: September 2013, traveled on business
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Thank kris_tcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded September 10, 2013

Dear kris_tcu,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreciate your compliments of our attention to detail, and thrilled that our banquet staff was able to assist in making your group's visit a great one. Most of all, I am delighted that you plan to visit again; we look forward to welcoming you back to The James again soon!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The James Chicago-Magnificent Mile

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#28 Family Hotel in Chicago
#32 Luxury Hotel in Chicago
Price Range: $129 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago-Magnificent Mile 4.5*
Number of rooms: 297
Official Description (provided by the hotel):
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering a seamless way to discover our amenities and services. Experience locally-inspired, seasonal dishes - morning, noon and night at The James Kitchen + Bar. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as rotating artwork from local, national and international artists. ... more   less 
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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