The hotel lobby is simple and nice, nothing spectacular. We had a double room on the 16th floor facing what my son called "the factory". The room was very disappointing since I read so many good reviews of The James before picking it for my family's first trip to Chicago. Where to start: 1. The carpet is in a disgusting worn out brown colour. 2. The beds are doubles and not queens for the family of four, so it's too narrow even for two small kid to share. 3. The drain wasn't draing properly. 4. The shower head was spraying water everywhere. 5. The air conditioner is very loud. 6. The vent panel is following apart and hidden by the giant mirror. 7. They put bath towels on the shelf next to the toilet (yuck!) Overall, the room and the bathroom is very dated and in badly need of a renovation. I will not go back to The James again because I'm still cringing from the memory of ugly disgusting worn brown carpet and nasty washroom. One very good experience from The James is the wonderful customer service throughout the hotel.
- Official Description (provided by the hotel):
- An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more less
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- Also Known As:
- James Chicago Hotel Chicago
- James Hotel Chicago
- Chicago James Hotel