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“Excellent Stay !”

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The James Chicago-Magnificent Mile
Ranked #48 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed June 23, 2013

My wife and I spent two nights at The James in June 2013. We had an excellent stay. The hotel is roughly 1 block from Michigan Avenue in the heart of Chicago. The room was very well maintained and the service was excellent. For the price, the room was far better than other major hotels in the same area. We will stay at The James again.

Stayed: June 2013, traveled as a couple
1  Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded June 24, 2013

Dear Andrew D,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreciate your compliments of our rooms, and are glad that our amazing team was able to make your experience a great one. Most of all, I am delighted that your first stay with us will not be your last, and we look forward to welcoming you and your wife back again soon!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,165 - 2,171 of 3,413 reviews

Reviewed June 23, 2013

Stayed there for business and everything was fine but if you are coffee drinker and need it the first thing of the day to get you going than look for some other place. We paid $250 for room plus $52 for parking and to get instant coffee is not going to do for me. Next time, if next time, I will call the hotel to see if anything could be done to get a good cup of coffee at 6 am.

  • Stayed: June 2013, traveled on business
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Thank levetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded June 24, 2013

Dear levetotravel,

Thank you for taking the time to share about your stay with us at The James Chicago. We appreciate your feedback in regards to the coffee available in your room, and I apologize for the inconvenience. We do provide complimentary coffee in our lobby in the morning as an alternative to the Starbucks Via in your guest room. Thank you again for your comments, and I hope we will have the opportunity to welcome you back to The James again soon!

Warm Regards,

Stephen Blackford

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Reviewed June 21, 2013

II travel a fair amount and stay in many hotels. I wanted to go out, but the room was so enticing that I decided to stay in to enjoy it. When you come to Chicago, I highly recommend the James! Cheers!

  • Stayed: June 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank Jaime O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded June 23, 2013

Dear Jaime O,

Thank you for taking the time to share your recent experience at The James Chicago. We are very appreciative of your recommendation of us to fellow travelers, and that you were able to relax in your room during your stay. I hope that we will have the opportunity to welcome you back the next time your travels return you to Chicago; thank you again for writing!

Warm Regards,

Stephen Blackford

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Reviewed June 20, 2013

Recent trip, the James was recommended by a friend. Great contemporary look with modern bathroom treatment. Impressed that the property is definitely into recycling for its decor, art. The birch logs both indoors and outside were a unique example. Now for the staff-- the doormen were all amazing and provided outstanding service. Was bummed that i couldn't get coffee at 6'ish, though while attending a conference. Great location for getting around the downtown; many places are within easy walking distance.

  • Stayed: June 2013, traveled on business
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Thank dapinca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded June 21, 2013

Dear dapinca,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreciate your wonderful compliments of our decor and especially our superior customer service. Thank you again for writing, and I hope we will have the opportunity to welcome you back to The James Chicago again soon!

Warm Regards,

Stephen Blackford

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Reviewed June 20, 2013

I loved everything about The James- David Burke's Primehouse is the restaurant on-site- Awesome! Love that you are left carafes of triple filtered water at your bedside and a different wrapped cookie each nite. Bed was extremely comfortable and the mini bar offered import and domestic beer at a very reasonable price.

  • Stayed: April 2013, traveled on business
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2  Thank hopetoelope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded June 21, 2013

Dear hopetoelope,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am glad to hear that you enjoyed dining with us at David Burke's Primehouse, and some of our amenities made your stay a great one. Thank you again for your compliments, and I hope we will have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford

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Reviewed June 20, 2013

So convenient to everything. It was clean and comfortable. It had great amenities. A perfect place to rest after a long day of work or if you are attending a conference in the city. The recommendations for food around there are plenty!

  • Stayed: June 2013, traveled on business
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Review collected in partnership with this hotel
Thank StacyJ998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded June 21, 2013

Dear StacyJ998,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreicate your compliments and are glad that our friendly staff and convenient location made your stay enjoyable. Thank you again for writing and I hope we will welcome you back again soon!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

Stayed at The James for business and cannot say enough good things about the staff. They were attentive and friendly 100% of the time, from the housekeepers to the doormen.

The room was stylish and well appointed - loved the fluffy towels and bathrobe, the service bar area with amenities, the sitting area, and the dimmable lights. It had a unique and upscale quality to it, the bed was extremely comfortable, and the shower was one of the best hotel showers I've had. Even though the hotel was full, it was very quiet, and I never heard another soul while I was there. The elevators are unbelievably fast too, and free Wi-Fi is much appreciated.

Each evening for the nightly turndown service, housekeeping would dim the light over the bed, lay out a bathrobe, turn the comforter back, turn on the radio, and leave a little snack and a bucket of ice. So sweet after a long day. And the housekeepers were so meticulous that they would hang up my nightgown and line up my messy pile of shoes into perfect order each day. This could seriously be my favorite hotel.

The location is perfect for accessing Michigan Avenue, convention shuttle buses, and abundant restaurants and nightlife. Double bonus, there is a Trader Joe's across the street for any little thing you need.

The only little things I would note that could be improved are:

The lobby doesn't carry the same stylish, well-appointed feeling as the guest room does, especially with an odd display consisting of a mound of ancient suitcases. I didn't get it.

The TV remote doesn't appear to have a sleep timer on it, and the on/off button had the writing rubbed off. Otherwise, everything was simply perfect.

  • Stayed: June 2013, traveled on business
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2  Thank cindirelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded June 21, 2013

Dear cinderelly,

Thank you for taking the time to share about your recent stay with us at The James Chicago. We appreciate your wonderful compliments and are glad that our turndown service and especially our amazing staff, made you experience a great one. I am delighted to hear that we may be your new favorite hotel and thank you for your candid feedback with suggestions that would make your stay even more enjoyable. Thank you again for writing, and I hope that we will have the opportunity to welcome you back the next time your travels return you to Chicago!

Warm Regards,

Stephen Blackford

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The James Chicago-Magnificent Mile

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Price Range: $130 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago-Magnificent Mile 4.5*
Number of rooms: 297
Official Description (provided by the hotel):
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering a seamless way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse and the Primehouse Bar - a perfect spot to enjoy weekly happy hour specials or a full meal. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as rotating artwork from local, national and international artists. ... more   less 
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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