We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service and location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
The James Chicago-Magnificent Mile
Ranked #45 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed October 11, 2012

I recently traveled to Chicago for business and stayed at the James. The front desk staff was very friendly and helpful upon my arrival. I was also fortunate enough to receive an upgrade to an amazing suite with a separate "theater" lounge area. Very unique! The hotel is centrally located to restaurants and shopping. I would definitely recommend!

The only downside for me was traffic noise, since I'm used to complete silence. However, the second night I turned on the fan and the white noise allowed me to have a great night's sleep.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 2SportsMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel06, Director of Rooms at The James Chicago-Magnificent Mile, responded to this reviewResponded October 13, 2012

Dear 2SportsMom, Thank you for taking the time to share your experience at The James. We appreciate your kind compliments of our front desk staff and are glad you enjoyed your upgraded room. I hope that we will have the opportunity to welcome you back the next time you visit Chicago!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,335)
There are newer reviews for The James Chicago-Magnificent Mile
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,353 - 2,359 of 3,335 reviews

Reviewed October 10, 2012

For a small hotel experience, this was one of the best. The staff are so accommodating. The rooms, although not overly large have all the perfect touches of comfort needed.
Their restaurant was a delightful surprize with great food and an extensive wine list
The location speaks for itself. Look forward to a return visit

  • Stayed: July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hungry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel06, Director of Rooms at The James Chicago-Magnificent Mile, responded to this reviewResponded October 13, 2012

Dear hungry c, Thank you for taking the time to share your thoughts about your recent stay at The James Chicago. I am glad that you enjoyed our high standard of luxury liberated, both in your guest room and among our great staff. Thank you again for your wonderful compliments, and we look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012

Even though I've stayed at this hotel a couple of times, I've really only been at the hotel long enough to sleep and take a shower. I do love the bathroom (I want to remodel mine so they look similar). Besides that, the hotel is centrally located, very spacious and clean.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Kehau R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristinByrnes, Front Desk Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded October 10, 2012

Dear Kehau R, Thank you for taking the time to share your experience at The James Chicago! We are very appreciative your great compliments of our bathroom and property, but most of all, that you have stayed with us mutliple times before. We look forward to welcoming you back the next time your travels return you to Chicago!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012

Great location especially for our four-day, brief visit to Chicago. Big high-five to Kristin @ the front desk. How professional and bumped us up to a king-size suite. Everyone there was friendly, knowlegeable and ready to assist or answer our questions.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jacquie231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristinByrnes, Front Desk Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded October 10, 2012

Dear Jacquie231, Thank you for your wonderful review of The James Chicago! The entire team and I are humbled and appreciative of your kind compliments. I am glad you enjoyed the suite and had a great time in Chicago. We hope that you will come to visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

Stayed at the James for 3 nights and found the location to be excellent. All landmarks and Mag Mile are in walking distance. The room was a good size with a king bed and seating area. The room was cleaned daily with a turn down service (not often you see this). The onsite restaurant is pretty good and sure to improve. A great feature is their courtesy car and driver and if you are in a pince for time and the car is avail. it is worth asking for a ride. From my experience here the management is focusing on their customers experience with post stay surveys - where the managing director actually reviews. This is fabulous - customer satisfaction is truly on there mind. Thanks to the James for listening and improving customer experience for all of us.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank L'attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abel06, Director of Rooms at The James Chicago-Magnificent Mile, responded to this reviewResponded October 4, 2012

Dear L'attitude, Thank you for taking the time to share such a wonderful review about your recent stay with us at The James, and enjoyed our turndown service and house car during your stay. We are very appreciative of you and our guests for taking the time to share their thoughts so that we can improve and continue to provide a guest-centric experience. We very much hope that we will soon have the opportunity to welcome you back when your travels return you to Chicago!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

A great location, right by the Magnificent Mile and a 15-20 minute walk to Navy Pier so we felt we were in the heart of things. The beds were very comfortable so sleeping was excellent. We had a toilet issue but one call and it was cleared up very quickly. Staff were very helpful and friendly and we really enjoyed our stay there. Room looks a little tired but otherwise perfect

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Monica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristinByrnes, Front Desk Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded October 4, 2012

Dear Monica H, Thank you for taking the time to share your recent experience at The James Chicago! We are glad that our comfortable beds and friendly staff attributed to a great vacation. We hope that we will have the opportunity to welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

We stayed at the James (4 ladies) in September and from the minute we checked in the staff and service were excellent. Perfect location for everything that Chicago has to offer. The concierge was most helpful with anything that we needed to know. This was out first trip to Chicago but I don't think it will be the last. So much to see and do and being on the edge of the lake makes it a really beautiful city. The weather was perfect when we were there so we were able to go on the lake and also on the river. Recommend the Architechtural river cruise. Cocktails at the top of the Hancock Tower at sunset is a must, and also dinner on the 95th floor is wonderful. Went to see the Cubs, still don't understand baseball but the atmosphere was good.

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BRENDA T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristinByrnes, Front Desk Manager at The James Chicago-Magnificent Mile, responded to this reviewResponded October 3, 2012

Dear BRENDA T, Thank you for taking the time to share your great experience at The James Chicago! We appreciate your wonderful compliments of our staff and service, and are glad that you very much enjoyed your trip to our great city. I hope that you will stay with us again when you return to Chicago!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
Kimpton Hotel Palomar Chicago
Magnificent Mile
The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago
Gold Coast
Thompson Chicago, a Thompson Hotel
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Kimpton Hotel Monaco Chicago
Near North Side
The Godfrey Hotel Chicago
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#13 of 191 in Chicago
1,662 reviews
Show Prices
Show Prices
Show Prices

Been to The James Chicago-Magnificent Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The James Chicago-Magnificent Mile

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Price Range: $176 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago-Magnificent Mile 4.5*
Number of rooms: 297
Official Description (provided by the hotel):
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago-Magnificent Mile is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, JackRabbit Systems, Booking.com, Travelocity, Expedia, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, Agoda, Ctrip TA, Cheap Tickets, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your The James Chicago-Magnificent Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing