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“Value for Money”

Chicago Trolley & Double Decker Co.
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$30.99*
and up
Chicago City Hop-on Hop-off Tour
Ranked #29 of 188 Tours in Chicago
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Come see Chicago the way the locals see it! Our classic red and green trolleys and open top double deckers give you the opportunity to experience Chicago like never before!
Reviewed December 13, 2013

As we were visiting Chicago for the first time we decided to use the Chicago Double-Decker Bus for transportation to the various landmarks in the city. It was so convenient as we boarded the bus near our hotel & bought the three day pass. The Signature Tour stopped at 13 points of interest. It was a great way to learn about the city and to become familiar with the landmarks along the way. Our guides were all very knowledgeable and provided interesting commentary on every leg of the tour. We used the hop-on hop-off bus in conjunction with our Chicago Pass and we were able to visit the Art Institute, Field Museum, Shedd Aquarium, John Hancock Observatory and Skydeck Chicago. The Night Tour was included in the price as well. The Special Summer Promotion offering a free T-shirt and Garrett popcorn was much appreciated.

1  Thank Nan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha C, Manager at Chicago Trolley & Double Decker Co., responded to this reviewResponded December 17, 2013

Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad you enjoyed the tour! We hope to see you in Chicago again soon!!

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Write a ReviewReviews (1,410)
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"day pass"
in 158 reviews
"hop on hop"
in 111 reviews
"night tour"
in 111 reviews
"tour guide"
in 193 reviews
"downtown tour"
in 23 reviews
"navy pier"
in 111 reviews
"top deck"
in 45 reviews
"entire tour"
in 18 reviews
"great overview"
in 14 reviews
"great tour"
in 55 reviews
"well worth the money"
in 20 reviews
"willis tower"
in 37 reviews
"water tower"
in 14 reviews
"great city"
in 16 reviews
"wrigley field"
in 30 reviews
"the magnificent mile"
in 21 reviews
"shedd aquarium"
in 17 reviews
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879 - 883 of 1,410 reviews

Reviewed November 20, 2013

We always use this type of transport when visiting major cities and Chicago Trolley & Bus was very good, with the majority of the drivers being very knowledgable and humourus.
We were disappointed to see open top double deckers driving around EMPTY purely advertising their business and burning up fuel!
Good value though but always check various websites to get get the best deals.
We purchased a 3 day ticket.
And don't forget to collect your free chocolate, pop corn and tee shirt.

1  Thank Bellx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha C, Manager at Chicago Trolley & Double Decker Co., responded to this reviewResponded November 21, 2013

Thank you so much for writing a review. We are glad you enjoyed your tour and the guides! During the winter we do often run our double deckers with advertisements since it's too cold to sit upstairs. However, if you come back in the summer you'll be able to ride on top of the double deckers!

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Reviewed November 20, 2013

It is a great way to see some if the beautiful buildings and sites. The hosts are really great and funny. Had a unique experience as there was a really bad weather, so bad the bus had to pull over and hide from the wind and hail, but the hosts were so much fun that it all felt like part of the tour. A definite MUST DO on my list.

1  Thank Lutfy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha C, Manager at Chicago Trolley & Double Decker Co., responded to this reviewResponded November 21, 2013

Thank you so much for taking the time to write a review. We are glad you were able to make the best of a rainy day and still enjoy our tour and the guides! Hopefully you will be able to come back and visit us again when it's sunny and warm!

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Reviewed November 19, 2013

We used this tour to get acquainted with Chicago, since we were only there for a short time and wanted to see the highlights and typical tourist attractions. Our first two guides were friendly, knowledgeable and engaging, but our third guide was just awful. I don't know if he was on medication or just thought his cynical "schtick" and monotone was amusing, but he was very off-putting to our entire party (ages 20-55), and actually bordered on rude. It was a good thing he was the last guide for only two stops or I would have definitely asked for a refund. I didn't even bother to get his name, I just wanted off the bus as soon as possible.

1  Thank dianejw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha C, Manager at Chicago Trolley & Double Decker Co., responded to this reviewResponded November 20, 2013

Thank you so much for taking the time to write a review. We take all reviews very seriously and appreciate your feedback. We are sorry to hear that your last tour guide ruined your experience. We strive to make sure all of our tour guides give fun, knowledgeable and appropriate tours. We are sorry you were disappointed. We hope this didn't ruin the rest of your trip and that you will consider using us again in the future.

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Reviewed November 17, 2013

We did this in October for two days. We had probably five or six different tour guides and each one was informative and funny. LOTS of information! We also used some of the coupons which was fun-- t-shirt, hershey bar, gelato, popcorn... The view from the top of the bus is excellent, a beautiful city, with amazing sights! I would recommend this trip as a way to see a lot of the city, get familiarized with Chicago, see lots of beautiful buildings and parks, and be entertained!

Thank elainehincv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha C, Manager at Chicago Trolley & Double Decker Co., responded to this reviewResponded November 18, 2013

Thank you so much for taking the time to write a review. We are glad to hear how much you enjoyed your tour and that you were able to use your coupons and get your free samples! We hope to see you in Chicago again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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