I tried second time this restaurant in Chicago,IL.Their food is terrible ( both taste wise & quality wise as we'll).They have a number of waiters & you do not know who is taking care of you!!
A number of them serve you & you have tell each one of them if you need something.
We had ordered Chicken tikka & seekh kabob. Tikka was burnt & was looking like a burnt piece
of coal.Amazingly ,it was cold from inside.It was pointed out to a waiter who just listened & walked
away.Again a second person was told about our problem who after awhile brought a replacement
which too was cold from inside.