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Comfort Suites Michigan Avenue / Loop
Ranked #53 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed January 16, 2011

After reading the reviews on Tripadvisor, I picked this hotel for a long weekend family gathering. Based on everything we read, we were expecting to like the place, and we did. What I did not expect - but got- was a great view of the city. Our corner suite was on the back side of the hotel, but we still had a great view of the river and wacker drive through enormous windows. We rented three suites and all were spacious with well-equipped kithenettes, TVs in the living room and in the bedroom, plenty of closet space, comfortable beds, washer/dryer, and internet access. Furniture and decor were all modern and immaculate - no hint of cigarette smell anywhere in the hotel. There was enough room for all of us (4 adults, 2 kids) to gather comfortably in one of the living rooms and have dinner. The location is fantastic, within walking distance of many of the locations we wanted to visit.
The front desk and housekeeping staff were friendly and efficient. The breakfast was OK, but I would prefer less use of disposable plates, cups, etc. The lobby is small and purely functional. There's no pool or restaurant here. What impressed us were the rooms, and that's what counted. We'll definitely stay here again!

  • Stayed: December 2010, traveled with family
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Thank TomToledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded January 17, 2011

Tom, thank you for the review and for your comments. I am so glad you were impressed by the rooms and you enjoyed our amazing city views and our staff. We truly hope you and your family make it back to Chicago so that we can meet you in person.

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1,587 - 1,593 of 1,903 reviews

Reviewed January 12, 2011

Wonderful, room and view!!" Great staff, awesome ammenties! We will make this hotel our downtown stay destination evetytime we come into town! Love staying here.

  • Stayed: January 2011
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Thank c27run
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded July 30, 2014

Thank you so much for your review. We appreciate it! We hope to see you back again.

Best Regards,

Robert Humphrey
General Manager

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Reviewed January 9, 2011

This hotel had a great location right on michigan ave. Walking distance to the magnificant mile, bus station, and only a few blocks from millinium park. And a great view out our window! The hotel was clean, room was big with full kitchen. And we got a great rate!

  • Stayed: December 2010
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Thank lovejbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded January 12, 2011

Thank you for your kind comments. We are very happy you enjoyed our convenient center city location near all of the attractions in Chicago along with our magnificent views. I hope to meet you during your next visit with us!

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Reviewed December 31, 2010

I stayed in Chicago for 5 nights during a conference in November. The conference venue was at the Hyatt Regency, just a couple of blocks away from the Comfort Suites. The hotel was considerably cheaper, included internet and breakfast, pretty much everything the conference hotel didn't have. In addition, the location was superb next to the river on Michigan Ave, walking distance from shops, cafes, sightseeing locations, etc. The room was huge! almost a self contained apartment with a kitchen, fridge, oven, room to iron, etc. The corridor was a bit smelly (like a pipe burst or something), but the smell didn't go into the room. I will definitely stay here again if I'm back in Chicago!

  • Stayed: November 2010, traveled on business
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Thank TUKO666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded January 3, 2011

Thank you for your review and for your recent stay. We are glad you found over location convenient for your conference and that our amenities exceeded your expectations. We look forward to welcoming you back during your next visit to Chicago.

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Reviewed December 29, 2010

Our family includes 2 teenage boys. This was our first trip ever to Chicago. The room we had was spacious, clean and included 2 TV's, so the boys could choose what they wanted to watch in our down-time. The view was great, watching the lights at night never got boring. I cannot say enough about the staff....They were so friendly and helpful, from assisting us with bus routes, checking on times, to recommending a wonderful place to eat and how to get there. They held our bags after we checked out, as our train didn't leave til 4pm. There was something for everyone at breakfast, and the water pressure in the shower was great. The price, the location, the size of the room, the cleanliness, and most important, the helpfulness of the staff is a reason we will most assuredly stay here again on our next trip. Kudos to this Hotel.

  • Stayed: December 2010, traveled with family
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Thank pepitone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded January 3, 2011

Thank you for your kudos to our staff. I am so glad your found our staff helpful and accommodating and that you enjoyed your time with us in your spacious suite with a view. We cannot wait to host you and your family again.

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Reviewed December 29, 2010

We chose this hotel because of the location-right on Michigan Avenue 2 blocks from Millennium Station. We took the train into Chicago and stayed one night here. The front desk staff was the most friendly we have encountered in a long time. We had a King Suite on the 24th floor. The room was immaculate and extremely spacious. The hotel was filled with travelers but it was so quiet. The way our floor was laid out, you could not hear guests around you. The view of Chicago from our room was great. The breakfast area is a little small and cramped but there was a decent amount and the staff quickly refilled everything. Breakfast offerings: waffle, eggs, bacon, yogurt, bagels, muffins, danish, coffee, juice cereal, fruit, milk.. When we checked out the next day, we asked if we could leave our luggage and was enthusiastically told yes, no problem. We walked to Navy Pier, took a cab back ($7.00) and picked up our luggage. The woman at the desk was very friendly--something we didn't expect in downtown Chicago. We highly recommend staying at this hotel. the price is right and the location is convenient walking distance to everything in Chicago. I have added a few pictures of our room.

  • Stayed: December 2010, traveled as a couple
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Thank Rebe79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded January 3, 2011

I was so happy to read that you found value at our city center hotel and that our front desk team impressed you with their enthusiasm and customer service. Thank you so much for your business and I truly hope to welcome you back in the near future.

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Reviewed December 29, 2010

Everything from the staff to the room accomodations was outstanding. This was my first trip to Chicago and I am looking forward to seeing the city again. I will certainly book this hotel when I go back. The complimentary breakfast was very good and there was plenty to choose from. The front desk staff were very helpful with directions to local eateries. They really hook you up. Even when my trip home was delayed because of a snow storm (cancelled flight), it was no big deal to them and they were able to keep me in my same room for an extra night. Thanks so much for a delightful stay. I will for sure see you again when in the Windy City.

  • Stayed: December 2010, traveled on business
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Thank clista0204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded January 3, 2011

Thank you for your kind comments and for your business. I am happy that you enjoyed our front desk agents and that we were able to accommodate you when your travel plans changed. We hope you come back to Chicago and visit us often.

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Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
Price Range: $101 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Official Description (provided by the hotel):
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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