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“Great staff”

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Comfort Suites Michigan Avenue / Loop
Ranked #49 of 188 Hotels in Chicago
Certificate of Excellence
Fort Worth, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff”
Reviewed April 25, 2013

I wanted to say that the counter staff at this hotel was without a doubt the friendly I have ever encountered. Every time we would pass them they were so pleasant their attitude made me want to recommend this hotel to everyone Erin was great

  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank johnCANG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review, May 6, 2013
Thank you so much for taking the time to share your experience. Erin and the staff will be delighted to see your kind compliments. Please do not hesitate to contact us for your next reservation.

With Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,798 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (464)
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English first
Charlotte, North Carolina
Level Contributor
2 reviews
Reviewed April 24, 2013

First time to Chicago. The staff at this hotel is above average, they are great. First person we had contact with was Amanda and she was very friendly and helpful. She spoke to us every time she saw us and asked us about our day. Very helpful when we wanted to go somewhere or was looking for something to do or to eat. Great location close to everything we wanted to see or do and close enough to train if we wanted to go further out.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review, May 6, 2013
Thank you so much for taking the time to share your experience on your visit! Amanda and the staff will be delighted with the kind compliments. We would love to have you back for your second Chicago trip! Please do not hesitate to contact us for your next reservation.

With Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DENVER, North Caroli
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 24, 2013

Wonderful weekend! We went with two other couples for a long weekend in Chicago this past weekend, the young Lady who checked us in Amanda was just awesome, friendley, helpful and recomended a good place to go for drinks and dinner. it was cold we wanted to stay close.. our room was very clean, Bed was comfortable love the seperate living room.. and location is great your right on Michigan ave and just a short walk to everything.. awesome stay for sure will be back.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mehavasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review, May 6, 2013
Amanda will be delighted to read your kind words! thank you so much for taking the time to write your review. We are delighted that you enjoyed your stay with us. Please do not hesitate to contact us when you are next in Chicago.

With Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 21, 2013

I had an excellent experience during a recent stay to attend a nearby conference - very comfortable and BIG rooms, fantastic location close to many attractions, great view of the City, and Nader, Cecilia and the rest of the staff were very welcoming and helpful. Would highly recommend staying here.

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank BarkandFia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review, April 22, 2013
Thank you very much for sharing your experience! I will be sure to pass along the compliments to the staff! Nader and Cecilia will be thrilled to see they made your stay enjoyable. We would love to have you with us again when you are next in Chicago. Please feel free to contact us directly for your next reservation.

Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, TX
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 20, 2013

We just returned from a stay at the Comfort Suites in downtown Chicago and were very pleased with this choice. The location is within walking distance of restaurants, shopping and many major attractions. Our corner suite was large with floor to ceiling windows, a separate bedroom and a kitchen stocked with everything needed to prepare a meal. Wifi and breakfast were included in the room price. The hotel, though not luxurious, was very clean and the staff members were friendly and helpful. Cecilia and Nader checked us in and throughout our five night stay cheerfully answered all our questions. When we mentioned to Nader that we didn't have enough hangers, he personally delivered some to our room. We travel a lot and have stayed in a many hotels but I must say that the staff at the Comfort Suites were superior to any we've encountered. I would definitely recommend this hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jacqueline N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review, May 6, 2013
Cecilia and Nader will be thrilled to see your kind compliments! We know you have many options for a place to stay and we cannot thank you enough for taking the time to write your review. Please do not hesitate to contact us again when you are next in Chicago.

With Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colum
1 review
Reviewed April 18, 2013

I was attending a conference at the Hyatt around the corner from the Comfort Suites. The Hyatt rooms for the conference were sold out and other recommendation were farther away. I'm glad I ended up at the Comfort Suites instead. It was cheaper, had free internet and breakfast, the rooms were bigger and the staff was SO friendly. I loved Nadar, Amanda, Erin, Brandon, Raul, David and Cecilia. They were an absolute blast. It was a delight to come back to the hotel and get such a warm welcome each time.
Also my view was fantastic.

Room Tip: I saw several rooms as I was traveling with a large group. I though all of the rooms were very nice...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review, April 22, 2013
Thank you very much for the special mentions of our team! They will be delighted to see your review! I'm thrilled that you enjoyed your stay with us. When you are next in the Chicago area, we would love to welcome you back. Please feel free to contact us directly for your next reservation.

Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granger, Indiana
1 review
Reviewed April 18, 2013

This was an awesome experience! Amanda (shift supervisor) and Brandon (front desk) were so helpful and accomadating. We will ALWAYS stay here when in Chi Town!! LOVED IT!!! The views from the windows of Michigan Ave and the Chicago River were spectacular! The room was more than we were expecting. It was located conviently on Michigan Ave. where most attractions were only a 15 minute walk. I would reccommend this hotel to everyone. The lobby/room/common area were all very well mainted and clean.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoseL6494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review, April 22, 2013
Thank you for sharing your experience! I will be certain to pass along your compliments to Amanda and Brandon - they will be delighted! When you are next in Chicago, please feel free to contact us directly for your reservation.

Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Michigan Avenue / Loop

Property: Comfort Suites Michigan Avenue / Loop
Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Official Description (provided by the hotel):
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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