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Reviews (1,668)
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All reviewstrader joesgreat locationthe magnificent milemag milehot tubrush streetfree bottled waterblock from michigan avenuefront desk staffchicago downtownsofa bedwithin walking distanceindoor poolparking garageself parkwalked everywhererooms are large
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13 - 18 of 1,668 reviews
Reviewed June 11, 2018 via mobile

Jorge and Brian were incredible. It was a quiet night, Jorge created this absolutely amazing Oak infused Pineapple drink that blew my mind! Can't wait to go with friends soon! Desk agents Shaira and Alex were 100% right in suggesting to try their lounge upstairs on the 4th floor.

Stayed: June 2018, traveled solo
1  Thank Emly40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan L, Manager at AC Hotel by Marriott Chicago Downtown, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and choosing the AC Hotel Downtown Chicago for your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2018

Really enjoyed listening to a gypsy jazz group while having cocktails in the lounge. Brian and Jorge were very friendly and inviting bartenders. The hotel location is fantastic as well......near all the River North hotspots.

Stayed: June 2018, traveled with family
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan L, Manager at AC Hotel by Marriott Chicago Downtown, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and choosing the AC Hotel Downtown Chicago for your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2018

Perfect location for a girls weekend. There were six of us so we had two double adjoining rooms. Great location and great amenities. We used the computer in the hotel lobby for emergency internet access, we utilized the lounge on the 4th floor, and we parked a car and either walked or uber'd throughout the weekend. I would definitely recommend this hotel. And I would highly recommend visiting the 4th floor lounge when George is mixing drinks. Ah-Mazing!! He is the definition of the word mixologist!!

  • Stayed: May 2018, traveled with friends
    • Location
    • Rooms
    • Service
Thank SuseMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan L, Manager at AC Hotel by Marriott Chicago Downtown, responded to this reviewResponded June 8, 2018

Thank you for your feedback and choosing the AC Hotel Downtown Chicago for your stay. We hope to see you in the future the next time your travels bring you back to the Chicago land area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2018

We booked this hotel based on a trip review which said what a great location the hotel had and they weren't wrong. Just a block away from the Mag Mile and all the tour (hop on hop off) bus stops, close to restaurants and Trader Joes supermarket just around the corner. A couple of blocks away from the Corner Bakery which we used most days for brekkie. Receptionists very friendly and helpful, concierge pointing us in the right direction, also ordered us cab for return to the airport. Would definteuly recommend. Oh it has an indorr pool and sun deck too.

  • Stayed: May 2018, traveled with friends
    • Value
    • Cleanliness
    • Service
1  Thank sunnydaygirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan L, Manager at AC Hotel by Marriott Chicago Downtown, responded to this reviewResponded June 8, 2018

Thank you for your feedback and choosing the AC Hotel Downtown Chicago for your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2018 via mobile

After travelling all the way from the UK i was told that they didn’t have a room for me. This was my first night out of the six i had booked which i reserved two months in advance. The staff on the reception are useless. I asked one of them why are there 200 people queuing outside marshalls across the intersection. She proceeded to search on her computer for directions to Marshalls which was 25 metres from the front door of the hotel!

Stayed: May 2018, traveled on business
Thank chris p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan L, Manager at AC Hotel by Marriott Chicago Downtown, responded to this reviewResponded June 3, 2018

Thank you for your feedback and choosing the AC Hotel Downtown Chicago for your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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