This is our go-to hotel when staying in Chicago. The location of the hotel is fantastic, a short walk from the Millennium/Randolph train station and one block off Michigan Avenue. The doormen are tremendously kind and helpful. The rooms are a bit run down but the beds are comfortable and we have never had maintenance issues (outside of slow draining tubs). The pool area and exercise room are nice and towels are always available. There is an outdoor patio next to the pool that is quite nice as well. The front desk staff has been hit or miss but has improved over the years. We have also found this has become a bit of a "party" hotel. In the mornings, many of the rooms have cases upon cases of empty beer cartons outside for housekeeping. However, we have never had to complain about noise. The free wi-fi is key to the advantage of this hotel. The sushi restaurant is wonderful, some of the best I've had in area. This was a terrific surprise. My biggest complaint is that housekeeping only leaves you one bar of soap. So you must take the bar from the bathroom counter into the shower with you and then return it so you can wash hands. a pretty trivial complaint. We have stayed at the Westin, Sheraton Towers and W - but always have come back to the Four Points. We will continue to use this our weekend getaway hotel.
- Official Description (provided by the hotel):
- AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more less
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- Also Known As:
- Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
- 4 Points By Sheraton Chicago Downtown / Magnificent Mile
- Four Points Chicago Downtown
- Chicago Four Points