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“Felt pampered and special.” 5 of 5 bubbles
Review of Thompson Chicago, a Thompson Hotel

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Thompson Chicago, a Thompson Hotel
Ranked #6 of 187 Hotels in Chicago
Certificate of Excellence
2 reviews
“Felt pampered and special.”
5 of 5 bubbles Reviewed March 15, 2014

Really great service. Super friendly staff who will go the extra mile to make your stay enjoyable. Beautifully-appointed rooms. Ren toiletries, gorgeous bathrooms. If I go back to Chicago this is where I will stay.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lmacgas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,854 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (316)
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English first
Cleveland, Ohio
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

We booked a weekend at the Thompson Chicago and we could not have been happier. The front desk was very friendly and helpful. The room was spacious, modern and super clean. The bathroom was the same. We got a price that was half the "rack rate". I'm not sure if we were lucky, if this was a "teaser" rate or if they will regularly discount.

We loved the location being just north of the Magnificent Mile. We have stayed in Chicago many times but never stayed in this area and we were pleased with the shopping and eating right around the hotel.

The entire experience was A+.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank RichBongorno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed March 11, 2014

The Hotel decor was nice and modern; the lobby was really unique and pretty. The Hotel room itself is not that great. We found a hair hidden in the bath towel, and we found a candy wrapper on the couch in our room. The cleanness of the room was poor. Although on the internet, we saw bunch of good review about this hotel, but my husband and I were not impressed by it at all.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sheepbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review, March 12, 2014
Dear Sheepbaby –
Thank you for the feedback on your most recent stay. I want to personally apologize for the way you found the guest room as it is not to our usual high standards of cleanliness. I would like the opportunity to get a few more details from you so I can share with my team. We take all our feedback very serious in an effort to grow and be better. You can reach me at 312-266-2100.
Thank you,
Steve Shern
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 11, 2014

The Thompson Chicago was fantastic, it exceeded all my expectations. The hotel is relevant and technologically caught up, the staff is on board and responsive; the cleanliness is top notch and the concierge was absolutely right on. He anticipated all my needs. I had an amazing stay. Thank you!

  • Stayed March 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 10, 2014

We attended the first wedding held at the Thompson and it was amazing! Walking in, one is immediately drawn to the inviting decor of the hotel. You don't want to miss the bar area. As soon as we arrived until we left the service was impeccable with a friendly and accommodating staff making us feel at home. The beautiful rooms are luxurious with great views of the city skyline and for us, Rush Street below. Should one have the opportunity to be in a penthouse suite, I assure you it will be an experience! One would never have thought this was the first wedding in the hotel. To us, it was flawless which attests to the seamless organization behind the scenes. To top off a great weekend is the hotel's restaurant, Osteria Nico that catered the wedding. Stations of crab legs and beef tenderloin not to mention desserts made specially by their pastry chef. Fabulous!
Staying at a small boutique hotel right in the heart of the city is the way to see Chicago and the Thompson delivers!

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank JudyAndAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, MI
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 8, 2014

Just had a wonderful weekend with my college age daughter. I can't wait to go back with my husband! Great location and cool vibe. The service was amazing, very friendly and helpful. They make you feel like you are am old friend. The bar is lively and active and the restaurant was packed on a Friday night.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ginger759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 6, 2014

This was by far one of the best hotel stays we have ever experienced. Every staff member was friendly. They were also very accommodating. The lobby looked very nice. Our room was exactly as pictured both on the website and TA. We were celebrating my birthday and had a great room with a view. The room was very modern and clean. The location was also a plus with lots of shops and restaurants within walking distance and even as close as across the street. We were so impressed that we are going back, it may even become an annual get away for us. We did not eat in the restaurant attached but will next time.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Traveler23Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thompson Chicago, a Thompson Hotel

Property: Thompson Chicago, a Thompson Hotel
Address: 21 E. Bellevue Place, Chicago, IL 60611-1174
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 187 Hotels in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Thompson Chicago, a Thompson Hotel 4.5*
Number of rooms: 247
Official Description (provided by the hotel):
Imagine your own luxe studio in the skies overlooking the hip Gold Coast neighborhood's leafy streets, with sweeping floor-to-ceiling vistas of the Chicago skyline and Great Lake waterscape daring you to look away. Parking available for additional fee per night. ... more   less 
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