We were so happy to be back at the Thompson Hotel and see so many familiar, friendly faces! Amela, Mark, Gary and Sam are always helpful, with a smile on their face. These are truly amazing employees, and the hotel wouldn't be the same without them. I always make my reservation for my next stay (hopefully before I checkout from current visit), with Amela. This eliminates any problems I've had with Central Reservations in the past. Mark has handled many situations for us, from dinner to drugstore needs. Gary and Sam are just great men, who run a tight ship. They are the first impression of the Thompson Hotel Chicago, and what a great impression they present! They handle your luggage, car, hail cabs, give directions, assist you in many ways, in the freezing cold, snow, ice, or the blistering heat, all with a smile on their faces. All of these individuals are five star plus plus! The only slight negative: the lobby needs a wind break! It is freezing. Also, in the bathroom: we didn't really care for the fixed shower head and would have liked more counter space.
- Official Description (provided by the hotel):
- Imagine your own luxe studio in the skies overlooking the hip Gold Coast neighborhood's leafy streets, with sweeping floor-to-ceiling vistas of the Chicago skyline and Great Lake waterscape daring you to look away. Parking available for additional fee per night. ... more less
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