I am reviewing Lao Sze Chuan in Chinatown. We made reservations for 9 for a Saturday night at 6 PM. We should have gone somewhere else when they said they didn't have our reservation, even though we could see it in their reservation book and had to point it out more than once.
The service - slow, disinterested, unhelpful - lousy. It was quite awhile before we were able to order drinks and appetizers; then had to beg for another round of drinks later on when we finally ordered our entrees. The food came out slowly - some at our table had to wait an additional 10 minutes for their entrees as others were getting cold at our table. The server just kept saying it would come.
The food - bland, grizzly, boring - lousy. We can get better Chinese take out in the suburbs. We ordered several appetizers and 9 different entrees. No one enjoyed/liked the food. The beef was grizzly & chewy, the seafood was bland, some entrees were served luke warm, crispy duck was soggy, etc. Nothing was completely inedible, but I've had better Chinese out of the frozen section of my local grocery store.
The ambiance - sterile, cold - lousy. To begin with, it was absolutely freezing in the restaurant because the door didn't close all of the way, and every time a group came or left, the door was left open a couple of inches. Many of us ate in our winter coats, as did many other patrons in the restaurant. The restaurant is very brightly lit.
I wouldn't recommend this restaurant to anyone! Stay away!
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