I have lived in Chicago for many years and had never eaten at Cite on the grounds that the higher up the food is served (think airplanes), the less likely it is to be tasty. But my wife and I were at Navy Pier for the Garden Show and decided to give it a try despite the many $$$$ signs on opentable, tripadvisor, etc.
The food was a pleasant surprise. All of it was excellent, especially the filet. However service was, well... pretty off. I ordered a glass of sparkling wine by name and location. I was brought some sort of vile liquid that looked, smelled and tasted awful. Apparently the waiter had not heard me and brought something else, which should, in any event, never have been served to any living creature. My wife asked why the only Riesling by the glass was $29. The waiter said he didn't know and that they had another one of unknown price that was "less." There were a couple of other minor missteps on service.
The building on which the restaurant sits atop is under major interior renovation. When you get of the elevator to transfer on the 68th floor, it was quite literally a construction zone with the walls stripped to the studs and a concrete floor. I know the restaurant can't help this, but... yikes.
So all in all an uneven experience.
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