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“Spring Break”
2 of 5 bubbles Review of Hard Rock Cafe

Hard Rock Cafe
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Ranked #242 of 9,494 Restaurants in Chicago
Price range: $30 - $30
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Bar scene, Families with children, Kids
Dining options: Late Night, Lunch, Dinner, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Valet Parking, Waitstaff, Wheelchair Accessible
Dining style: Casual Dining
Neighborhood: Near North Side
Cross street: Clark Street
Transit: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
Description: Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. Visit www.hardrock.com/chicago & click on "events" to see the upcoming events for 2008. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!
Stroudsburg
Level Contributor
125 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Spring Break”
Reviewed April 22, 2014 credit card Amex Card Member Review

I was at this location years ago when it first opened. Sadly on this trip, it looks like it hasn't changed. Food was not good and over-priced.

Visited April 2014
Helpful?
Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review, May 31, 2014
Hi Keith,

I hope you give us another try when your travels take you back to Chicago. I know you will be impressed.


Thanks,

Jim McGann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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588 reviews from our community

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Rating summary
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English first
ohio
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Would not return”
Reviewed April 21, 2014

Dined here with a group. Called ahead about food allergy concerns and told no nuts on our menu choices, but there were. Our tables we're upstairs. Employees walked by while I stood at the bottom of the steps with my knee scooter. Waitresses upset that a few people had to change tables. One youth was stuck at a table with all chaperones since they would not allow 5 at a table, so we swapped. We told the waitress that we would switch the food when it came. Noticed later that other tables in the group were allowed 5. The chopped chicken salad had no chicken according to 3 adults. When one youth asked about it the waitress said it was chopped so small you could not see it. The last round of twisted Mac did not look anything like the first ones that came out. We were only offered one of two dessert options listed on our menu.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TC13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review, May 31, 2014
We normally do a great job with our groups. Not sure why we fell short of expectations during your visit. I will share your feedback with the team and make sure this doesn't happen again.
Please look me up if you visit Chicago again.

Thanks,


Jim McGann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tipp city, Ohio
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Always entertaining!”
Reviewed April 5, 2014

Meal was perfect, wait staff and gift shop staff were awesome! Very relaxing~ Great stop before Taylor Swift concert......

Visited August 2013
Helpful?
Thank Go4ittmpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review, May 31, 2014
Sweet!!

Glad you had a blast before the concert.


Hope to see you again soon!


Jim McGann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
74 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Just Not Good!!”
Reviewed April 1, 2014

Nachos came out with very skimpy toppings. They were out of salsa (pico de gallo). Definitely not worth the price. Service was not attentive. I don't eat out to hear the bartender gossip and badmouth current and former coworkers. I would not return, nor recommend this Hard Rock to anyone. I agree with the post that said McDonalds would have been a better option!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Buckeye G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review, May 31, 2014
I can assure you that this is not what is indicative of what we do day in and day out. No excuse for the experience you had. I would love to show you what we consider a tremendous dining experience. Please contact me when you make it back to Chicago.


Thanks,

Jim McGann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
93 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Fun birthday for my daughter”
Reviewed March 25, 2014

This was where my daughter wanted to go for 16th birthday. We went on a Saturday afternoon and the place while busy, wasn't overly packed. Seating was great and was able to accommodate our big group. Also, we were able to use a parking garage a block away. The food was good, most us had a burger and one of us had the cobb salad. The portions were pretty good especially considering the price of a burger was around $15. It was really cool of them to bring my daughter on stage and announce her birthday, she was really excited about that. We've been to several hard rock cafe's and this one is on par with the rest. Great food, awesome atmosphere and a mini rock museum all rolled into one. We'll definitely be going back!!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shaun L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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