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“What a memorable anniversary dinner”
Review of Shanghai Terrace

Shanghai Terrace
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Ranked #182 of 9,531 Restaurants in Chicago
Certificate of Excellence
Price range: $25 - $50
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Business meetings, Large groups, Special occasions, Romantic
Dining options: Lunch, Dinner, Free Wifi, Full Bar, Outdoor Seating, Private Dining, Reservations, Seating, Serves Alcohol, Street Parking, Valet Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Neighborhood: Magnificent Mile
Cross street: Michigan Avenue
Transit: Red Line - Chicago; Michigan Avenue and Chicago Avenue CTA Bus Routes
Description: Recently ranked the number one "Chinese Restaurant in Chicago" by Zagat, the exquisite Asian decor enhances the intimate atmosphere of this venue, which is unique to the city of Chicago. Seating capacity fits 75 guests with additional seating on the Terrace during temperate weather. Also features an intimate Private Dining Room for up to 30 guests. The Shanghai Terrace offers Eastern skyline views over Chicago, serving Chinese cuisine with an emphasis on Cantonese and Shanghainese specialties.
League City, Texas
Level Contributor
252 reviews
167 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“What a memorable anniversary dinner”
Reviewed June 21, 2014

We had dinner on the terrace while staying at the Peninsula Hotel and were very pleased. The servers were very gracious as well as helpful with the extensive menu. The menu has a traditional Cantonese section as well as the chef's current offerings. The food quality and quantity were excellent. The meal was completed with a desert for two including "Congratulations" written in chocolate Chinese characters on the plate! A wonderful dinner to be remembered.

Visited June 2014
Helpful?
3 Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_CH, Manager at Shanghai Terrace, responded to this review, June 25, 2014
Dear Gary W,

Thank you for visiting Shanghai Terrace for your special occasion and for sharing your thoughtful review. We are delighted you chose to celebrate your anniversary with us and again, Happy Anniversary! We are grateful for your comments on the helpfulness of the servers, the menu and food quality. We are happy it was a dinner to be remember and we hope to welcome you again soon.

Warm Regards,

Kai Lermen
Director of Food and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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279 reviews from our community

Visitor rating
    187
    66
    22
    0
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
colorado
Level Contributor
139 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“not what other reviews led me to believe.”
Reviewed June 12, 2014

I expected more given the hype and price, I would not go back for Chinese food here. Very good service.

Visited June 2014
Helpful?
1 Thank peachesrsweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_CH, Manager at Shanghai Terrace, responded to this review, June 20, 2014
Dear peachesrsweet,

Thank you for choosing Shanghai Terrace and for sharing your review. While we appreciate your kind comment on the service, we are concerned by your mention that you would not return and we would like to hear more about your experience. If you are willing to provide further feedback, I hope you will please contact me directly at +1 (312) 573-6690 or KaiLERMEN@peninsula.com.

We hope for the opportunity to redeem ourselves in the near future.

Warm Regards,

Kai Lermen
Director of Food and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Illinois
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Delightful evening!”
Reviewed May 29, 2014

My lovely wife and myself enjoyed a delightful evening at Shanghai Terrace in Chicago. The food and service were superior. We dined inside for it was a little too cool to enjoy the attractive Terrace. Unlike many restaurants that are noisy and have you sitting two inches from someone else, Shanghai Terrace provides great ambiance. Enjoy. Jay K

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank F00dieJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_CH, Manager at Shanghai Terrace, responded to this review, May 30, 2014
Dear F00dieJay,

Thank you for choosing to dine at Shanghai Terrace and for your kind review. We are delighted you and your wife enjoyed your evening, the food, service and ambiance. Although it was too cool to be seated outside on The Terrace during your last visit, we hope you can dine al fresco on your next!

We look forward to welcoming you both again soon.

Warm Regards,

Kai Lermen
Director of Food and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton
Level Contributor
179 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 195 helpful votes
“Lucky diners”
Reviewed May 27, 2014

Much as we enjoyed the food in Chicago, some of it was bit samey, so we decided to try the Shanghai Terrace. The weather wasn't that warm, so as we were led onto the terrace we were wondering whether it was wise. Luckily, we were offered one of only about five tables under a canopy warmed by patio heaters. Judging by the ensuing envious glances from other (chillier) diners, we'd got very lucky indeed. But the food made it even better. There is a gulf between generic Chinese food and the high quality fare served at the Shanghai Terrace. We started with crab cakes and spring rolls. These were perfectly cooked, hot and totally lacking in any greasiness. The flavours were subtle but intense. For mains Mrs LS had beautifully steamed Halibut which was firm, chunky and delicious. I chose Kung Po Chicked. This was just the right side of incendiary, leaving a wonderful chilli afterglow. We skipped desserts as the main courses were accompanied by rice and steamed vegetables leaving us full and very happy. The bill for two with wine and beers was a very reasonable $160. The quality of both the food and the service would cost considerably more in London

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank ChesterLeStreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_CH, Manager at Shanghai Terrace, responded to this review, May 30, 2014
Dear ChesterLeStreet,

Thank you for visiting Shanghai Terrace and for taking the time to share your gracious review. We thank you for your kind words on the taste and quality of the menu items, as well as the value and ambiance. We wish it were warmer for your visit but we are happy to hear with the heat lamps on, you were still able to dine on The Terrace!

We hope to welcome you again the next time you are in Chicago!

Warm Regards,

Kai Lermen
Director of Food and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
117 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Elegant oasis”
Reviewed May 27, 2014 via mobile

Consistently welcoming, discreet, attentive service in a lovely setting. Choose the red lacquer and Chinese antiques dining room in cool weather or, our favorite, the calm terrace garden on a warm evening. Thoughtfully prepared and presented variety of tastes and dishes with a range of wines to accompany them. One of our favorites, the original lobster dish, is currently not offered but we hope will be again---one of the best we've had anywhere. On this visit the duck salad, lobster hot and sour soup, sea bass, and Kung pao chicken (a refined version, not the gooey paste of lesser kitchens) were excellent. Wonderful evening.

Visited May 2014
Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peninsula_CH, Manager at Shanghai Terrace, responded to this review, May 30, 2014
Dear Carol B,

Thank you for returning to Shanghai Terrace and for posting your kind review. We appreciate your remarks on the service, décor and menu items. We have also shared your appreciation for the original lobster dish with the Chef for consideration; we are grateful for your feedback. The XO Wok Fried Lobster In Its Shell is now on the dinner menu this season but if there is another particular favorite, we always enjoy to hear comments from our guests!

We hope for your next visit, the weather will cooperate for you to enjoy The Terrace. We look forward to welcoming you again soon!

Warm Regards,

Kai Lermen
Director of Food and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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