Chicago is ranking right with Beverly Hills for great 5-star properties to stay at. We love the Waldorf but decided to try out The Langham.
Located directly across the street from the Trump, The Langham took over 12 floors in an office building and had an open checkbook in designing an elegant and beautiful space.
The lobby, restaurants and bars are on the second floor. The space is white, bright with great window views. The elevator bank has 8 elevators so you are never waiting. We were upgraded to a suite, huge main room and very nice bedroom area with a walk-in closet.
Little things that matter are what count in a place like this and while it is 5-star, it could be 4-star or even 6-star if there was such a thing. The lights work electronically but there is no dim option. The hotel is confused over the "service" and "privacy" buttons and hence we did not get turn down service although we did press the right button.
Being an office building convert, there are no balconies regardless of the room class. Amenities include a pod coffee maker and great toiletries.
The spa takes up the entire fourth floor. It features a huge pool with spa (although no lounge chairs to relax), great gym, spa area and locker rooms. The towels are really too big and heavy and they put the hairdryers in stations away from the sinks. There is a small room with four heated stone loungers that are very relaxing.
The club level features butlers waiting to do just about anything for you. In fact, sometimes you just want to get your own coffee. Nice breakfast in the morning. Afternoon tea and cocktails in the afternoon/evening although the quality of wine and liquor is suspect. Why not single malt or cognac? Why no Cabernet? It's the one area that they cut back on and I hope this is addressed. The space itself takes up half the 13th floor (12C they like to call it) and is amazing. There is the signature writing room along with many chairs and tables to relax.
Overall, staff is very friendly and they want you to experience the best. It ranks over the Four Seasons and Peninsula but I am still a fan of the Waldorf. Location for each is good although the Langham is in the loop area versus the Gold Coast area. If you are into these types of properties, then you certainly need to experience The Langham at least once.
- Official Description (provided by the hotel):
- Conveniently located downtown in a landmark building designed by renowned architect Mies van der Rohe, luxury hotel The Langham, Chicago is just minutes away from the boutique-lined boulevards of Chicago’s retail hub and within walking distance to many of the city’s premier tourist sites. ... more less
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