We stayed here for three nights in December, 2013, during a holiday visit to Chicago. The price we paid (~$125/night) was very reasonable for downtown Chicago.
The hotel's location, on Illinois Street, was good--it's a short walk to a red line CTA stop, Michigan Avenue's shopping, and other downtown attractions. The hotel is within walking distance of several restaurants (including Rick Bayless' delicious establishments, right across the street). The hotel is on the same block as a few clubs, so late at night the crowd can be a bit of a 'party' crowd, but it was nothing too annoying.
Service throughout the stay was excellent. We were warmly welcomed at check-in, with Marriott Rewards status recognized and requested room type assigned. Every time we entered the hotel, staff welcomed us back, and the valet staff was happy to help find a taxi (which were readily available each time we needed one). Housekeeping did a good job with replacing toiletries, towels, etc.
The hotel's decor was modern, though a bit corporate-feeling. Colors were bright in the lobby and in the room. The room itself was small--small closet (could only hold a handful of shirts), only the bed (no sittting chair/couch area), and a small desk. The room was well-designed for the size, however, with the desk being on wheels, a small refrigerator tucked into the closet area, nightstands integrated into the headboard, etc. The bathroom had a nice-sized walk-in shower. The only design flaw was the limited number of outlets--no outlets by the bed, and barely in the wall. It was surprising that a relatively new hotel had such a shortage of outlets.
The room was very clean, as were hallways, etc. Internet was free and worked well. The bedding was acceptable but nothing fancy--sheets were relatively thin and pillows cheap. The air in the room was very dry, but that's nothing surprising for hotels.
There appear to be lots of complaints about noise in other reviews, but we had no issues with noise during our stay. Our room faced the back of the hotel--bad view (parking garage), but no noise.
Overall, certainly not the nicest or fanciest hotel I've stayed-in in Chicago, but met my expectatiosn for a Fairfield Inn and delivered a nice stay considering the price. Wouldn't be my first choice, but also would not hesitate to return.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Chicago Downtown/River North is a newer LEED-Certified Marriott hotel in downtown Chicago. Located in the trendy River North neighborhood just north of the Loop, this unique hotel offers full-service amenities at the Fairfield value. Enjoy free breakfast, property-wide WiFi, modern furnishings and high-tech amenities. Surrounded by the city's best restaurants and nightlife, our Chicago River North hotel is also within walking distance to Navy Pier, Magnificent Mile shopping, Millennium Park and Lake Michigan. Self and Valet parking is available (fee) and along with nearby convenient CTA and Union Station trains. ... more less
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