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“Great Weekend Stay for a brilliant price”

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Hyatt Place Chicago / River North
Ranked #51 of 188 Hotels in Chicago
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Weekend Stay for a brilliant price”
Reviewed April 24, 2014

Stayed here as a group of 3 over the Easter weekend and had a lovely time. Hotel was clean, modern and staff were extremely helpful and friendly (Alex on the front desk was lovely!) Our room was spacious and sofa bed was quite comfy. The free breakfast was good - not the best i've had but a good start nonetheless with a decent choice. Only issue was that on the Saturday morning, it was awfully busy at breakfast and it took a while to grab a free table.

Location is fabulous, we were able to walk pretty much anywhere - Magnificent mile, millennium park, State street etc. Good choices of restaurants within walking distance too.

If i'm back in Chicago again, i'd definitely stay here.

  • Stayed April 2014, traveled with friends
    • Value
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Helpful?
Thank Benjamina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, April 25, 2014
Greetings Benjamin,

Thank you for the kind review. I will be sure to share your comments with Alex, and I am certain he will be thrilled at your mention. Thank you for giving us the opportunity to commend him for his service. We hope this will be your first of many stays at Hyatt Place.

Cheers,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Ottawa, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 24, 2014

We really enjoyed our stay. Went with a girlfriend for long weekend and it went really well. The hotel is clean, the rooms large and the staff excellent. Only little issues, like: no safe in the room and our fridge didn't work well (although not enough of a bother to ask for a replacement).

  • Stayed April 2014, traveled with friends
    • Value
    • Location
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    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, April 25, 2014
Dear Mary,

Thank you for taking the time to share your impression of our hotel. While we do not have safes in the room, we do have safety deposit boxes available to our guests 24 hours a day. Anytime you encounter any dissatisfaction during your stay at Hyatt Place, we want to know so we can resolve it. I am pleased that these items didn't negatively impact your experience. Come see us again the next time you are in Chicago.

Sincerely,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 24, 2014

I stayed here with my husband while we both had conferences in Chicago. The hotel was clean, efficient, had a bonus free breakfast, and a large comfortable room. Great restaurants and bars are all within a block, Magnificent Mile and architecture cruises only a 5 minute walk away, and 5 mins from the L station that gets you to the airport. Would absolutely stay here again, especially for how the price compared to other hotels in the area.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank awful_in_aqua86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, April 25, 2014
Chicago is a great city for work and play, as you discovered during your recent visit to our hotel. I hope you had the chance to soak up some of the excitement brewing in the warming weather. Please come see us before your next conference - we would love to have you back!

Kindly,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gahanna, Ohio
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 23, 2014

Great location in river north area. Had an upper level room, and could barely here the fire trucks you will see others mention. Really was part of the city noise. Staff was exceedingly polite and helpful. The free breakfast was good, maybe not great but good enough to get the day going. Room is nice and clean.

Room Tip: Upper rooms may help to keep down noise.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, April 25, 2014
Greetings Howard,

Thank you for sharing your review of your experience at Hyatt Place. We are pleased to hear that you enjoyed our great location and helpful staff. We look forward to welcoming you back on your next arrival.

Safe Travels,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Level Contributor
278 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed April 23, 2014

I have stayed in all categories of Hyatt hotels but recently have stayed in Hyatt Place hotels in New York (Manhattan) and now here in Chicago - and I loved my stays. In the competitive category of first class tourist and family hotels, Hyatt Place definitely is a stand out.

The well-trained staff is friendly and efficient, the rooms are comfortable (great beds) and impeccably clean, amenities are good and even the complimentary breakfast is several levels above the sad offerings so characteristic of US free breakfasts. Most importantly: at high volume breakfast times, there was enough personnel to comply with requests, restock breakfast items, and make clean tables available - and all this was done with a smile and "can-do" attitude.

The location of the this hotel could not be more ideal, steps away from public transportation and from the most interesting downtown streets where restaurants and shops abound.
I was impressed and very happy with all the staff members, be they at the reception and in concierge services, or working the breakfast shift and doing housekeeping work. Excellent!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Epices6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, April 25, 2014
We are flattered to receive such a great review. We truly focus on delivering the best experience at the greatest value for our guests visiting Chicago. Thank you for considering us a leader in the industry.

Warm Regards,

Joshua Schreib
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
1 review
Reviewed April 23, 2014

Great hotel! The location is excellent..right in downtown and walking distance to many attractions. The room itself was very nice - spacious and clean. They have a nice bar down there in the lobby as well; Kwantel was very friendly and helpful. Free breakfast and WiFi is a nice plus...this will be the first place I look to stay the next time I'm in Chicago.

  • Stayed April 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ajaveed15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, April 25, 2014
Greetings Mr. Javeed,

We are honored that we have earned your loyalty when you travel to Chicago. It was our pleasure to have you as our guest. I will take the opportunity to share your comments with Kwantel, and commend him for making such a positive impression on you.

Sincerely,

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ferndale, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2014

The location was perfect and the staff very nice. It was a very reasonable price for the location. The rooms were fantastic, big and clean and it was very nice to have a big sectional sofa in the room. I would definitely stay again. The only con was the price of the parking. It was located 3 blocks away and cost $47 a day. I wish thy would offer a better deal for those of us staying in the hotels.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Romina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review, April 25, 2014
Thank you for taking the time to share your review regarding your recent stay at Hyatt Place. Parking in River North is at a premium, but our garage is the closest covered parking to the hotel, as well as a Chicago's first Earth-friendly garage. We currently have a parking package available that offers a substantial savings on self-parking. Thanks again for the great review!

Sincerely,

Joshua Schreib
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Chicago / River North

Property: Hyatt Place Chicago / River North
Address: 66 W Illinois St, Chicago, IL 60654-4805
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #51 of 188 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more   less 
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