We stayed at the Carlton Inn for one night after missing a connecting flight through Midway. All of our luggage and toiletries had been checked through to our destination, so we only had the clothes on our backs. The staff was amazing. The shuttle picked us up at the airport as soon as we called the hotel to book a room, and when we arrived at the hotel, they gave us plenty of free toiletries and offered to drive us to a nearby Target to buy whatever else we needed. Instead, we walked to the nearby Walgreens, located just a few blocks away. The hotel is on a busy street in a working-class neighborhood where we felt safe walking around.
Our room had a refrigerator, microwave and coffee maker, so we were able to buy some breakfast food at Walgreens and eat in our room prior to leaving for our very early morning flight.
The evening we were there, my son and I sat outside in the courtyard to watch a movie on the free wifi, and the staff brought us out coffee and blankets when it started to get chilly. We couldn't believe it.
Our free shuttle to the airport left right on time the next morning (super early) and had us to Midway within 10 minutes.
We were all very grouchy about missing our flight and having to spend the night in Chicago, but the staff at the Carlton Inn helped us to relax and make the best of the situation. I'm only giving the hotel 4 stars because it is not a luxury hotel by any means, but if I were to evaluate it just in terms of service and overall hospitality, I'd give it a 10.
- Official Description (provided by the hotel):
- The Carlton Inn Midway offers the amenities and services of home or office. We are located 1.8 miles from Midway Airport with complimentary 24-hour transportation to and from. Whether you are in Chicago for a convention at McCormick Place or Shopping the Magnificent Mile we are 7 miles from the downtown area, with easy driving access via I-55 and around the corner from the Orange Line Elevated Train, a 15 minute train ride to downtown. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Expedia, Hotwire, Priceline, Cheap Tickets, getaroom.com, Cancelon, TripOnline SA and HotelsClick so you can book your Carlton Inn Midway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Carlton Inn Midway Hotel Chicago
- Carlton Hotel Chicago
- Carlton Hotel Midway