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“Will definitely go back to this hotel if given the chance!” 5 of 5 bubbles
Review of Holiday Inn Express Chicago-Midway Airport

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Holiday Inn Express Chicago-Midway Airport
Ranked #122 of 187 Hotels in Chicago
Certificate of Excellence
1 review
“Will definitely go back to this hotel if given the chance!”
5 of 5 bubbles Reviewed September 16, 2013

This Holiday Inn Express was by far probably the best I've stayed in yet for that hotel chain! Our flight arrived at Midway at 7:30 a.m. and we took the shuttle atraight to the hotel knowing that checkin wasn't until 3:00 p.m. The receptionist welcomed us and invited us to enjoy breakfast while we waited until the room was ready. Around 9:30 we were told our room was ready! We were thrilled as we'd been up since 4 that morning and couldn't wait to get a nap. These people know what it's means to make your stay comfortable. The room was extremely clean, there were three shower head settings which I'd not experienced at other locations, and most of all, the kindness and hospitality of all of the staff was amazing! You can tell the staff cares about their reputation! Great area too. A brisk walk over the hill to a food store, Walmart or Target, nice restaraunts within minutes of a walk and the shuttle was on time every fifteen minutes to run back and forth to the Chicago Midway Airport where you can catch the transit downtown. Was there for four days and I don't have a bad thing to say about them! Great job guys! I hope to one day visit again!!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carla3270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review, November 16, 2013
Thank you so much for taking the time to write this review, and share your experience at our Holiday Inn Express Chicago Midway! We truly appreciate the compliments you shared about our facility and staff. I am glad that you were able to utilize our complimentary shuttle services. We know you have many options at Midway, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!

Thank you,

N Patterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

166 reviews from our community

Traveler rating
    55
    75
    24
    7
    5
See reviews for
49
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, Illinois
2 reviews
5 of 5 bubbles Reviewed September 11, 2013

I was there for my bday with a couple of family members and the employess were extremely nice, John Cantore, I guess that how he spells his name, was so patient and knowledgeable. I really love how professional he was and also curtieous. I would recommend this hotek to everyone I know, and also I would go back! Love ,love this hotel

Room Tip: Suites are the best!
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Watson40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portage, Indiana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

All in all the hotel and its property was nice and clean. It had what we needed and they got us to the airport on time...it was nice and quiet. Was there in in fall, so didn't get to use the pool, though it looked nice Didn't use spa or workout room either...

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbiewarner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, Tennessee
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 8, 2013 via mobile

This exceeded my expectations for attractiveness, comfort, convenience, breakfast, friendliness. The beds were very comfortable. This is the first stop on the hotel shuttle pick up at Midway. The breakfast had biscuits & gravy as well as bacon along with their world famous cinnamon rolls. The coffee and orange juice were also high quality. The staff was very friendly and helpful. No warts on this place. I'll always use this for stays in/out of Midway.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cheman7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review, August 30, 2013
Thanks for the wonderful review!! It really touched my heart that this was the "Best Holiday Inn Express" you have stayed in! I shared your comments with my team this morning and they were ecstatic! Our hotel mission is the best the cleanliest and friendliest hotel in the Midwest and I am glad that we have accomplished this with your stay. We look forward to welcoming you again and I'm sure that it will be just as enjoyable!

N Patterson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Illinois
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 30, 2013

The airport shuttle was very convenient. All of the staff I dealt with were friendly & efficient. My room was clean and comfortable. I will definitely stay here the next time I fly from Midway. HIE is my usual chain and I think this was definitely up to the regular standards. In addition to the convenient shuttle there are several other hotels with restaurants in the area and room service was offered which is unusual for a HIE. There was noise from the airport but you will have that at any hotel so close to an airport.

  • Stayed June 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank slourash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review, July 26, 2013
Hello, Thanks for staying with us. I'm glad to see you enjoyed it. Our staff is focused with maintaining a clean and friendly environment for every guest. I'm pleased to see that was successful during your visit. I hope your travel plans bring you back to Holiday Inn Express Chicago Midway and I look forward to seeing you in the near future.

Nicole Patterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed June 22, 2013

When I found out we would be staying near the airport, I thought we would be plagued with the sound of airplanes all night long. However, I heard not a single airplane all night long, but heard them when I left the hotel in the morning. This may have been because we were on the side of the hotel facing away from the airport, but it is still incredible. The lobby was neat with the bricked arched entrance and ceiling. The rooms were standard Holiday Inn Express rooms, clean and quaint.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HopeGracePeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review, July 25, 2013
Thanks for sharing your experience here at the Holiday Inn Express Midway! We hope to see you again if you're ever in the Chicagoland area! Thank You!

N Patterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
196 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed June 17, 2013

Front desk staff extremely friendly, room clean showing a little wear. Breakfast was standard HI Express fare. Plenty of tables to eat.
Hotel in immediate vicinity of three other hotels so shop for best price/special deal.
Female traveling alone and I felt very safe.
Will return

Room Tip: Try to be away from noisy elevator area
See more room tips
  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank merrydb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review, July 2, 2013
Dear merrydb,

Thank you so much for your review of our hotel. I appreciate and wish to thank you for the kind words for the staff. This encourages our team members to work even harder and consistently delight our guests. Please accept my apologies for falling short of your expectations on some aspects of your stay. However, we are thankful that you enjoyed your stay despite some issues. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Chicago-Midway Airport

Property: Holiday Inn Express Chicago-Midway Airport
Address: 6500 S Cicero Ave, Chicago, IL 60638-5804
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#79 Family Hotel in Chicago
#91 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Chicago-Midway Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites-Chicago Midway Airport. Conveniently located just 2 blocks south of Chicago Midway Airport and only 8 miles from downtown Chicago, the hotel offers free 24 hr. airport shuttle to and from Midway Airport, free wireless high-speed Internet access, and our new free Smart Start breakfast. The Holiday Inn Express Hotel & Suites-Chicago Midway Airport is the perfect base to explore attractions such as Grant Park, the Art Institute of Chicago, Shedd Aquarium, the Brookfield Zoo, Toyota Park, and Soldier Field. Just 20 minutes will put you in the heart of the Magnificent Mile, the Midwest s premier shopping district. Our business travelers will love our hotel s proximity to Chicago Midway Airport, the Bedford Park Industrial Center, Tyson Foods, and Cintas. For meetings, the hotel's French Quarter Room can accommodate groups of up to 25 and dining options abound, with nearby TGI Friday s, Dempsey s Irish American Grill, and Coaches Bar and Grill, Where Winning Never Tasted This Good! ... more   less 
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Also Known As:
Holiday Inn Express Chicago-Midway Airport Hotel Chicago
Holiday Inn Chicago
Chicago Holiday Inn

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