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“Excellent Experience”
Review of Kinzie Hotel

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Kinzie Hotel
Ranked #21 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Experience”
Reviewed July 19, 2014

I recently stayed at the Kinzie for a night out in Chicago. The location was perfect! We were just a short walk away from howl at the moon. From the front desk staff to the valet staff, everyone was helpful and professional! Another great part about the hotel is the continental breakfast that is located on every floor and the complimentary evening cocktails. Next time I'm in Chicago I will look at staying here again :)

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank courtleeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, July 23, 2014
Thank you kindly for the 5-star review. We’re so pleased to hear you had an “excellent experience” with us at the new Kinzie Hotel. I’m happy you found our location in the downtown River North district to your liking, especially our close proximity to all the restaurants and nightlife—like Howl at the Moon, right around the corner. I’m further pleased to hear you enjoyed our complimentary deluxe continental breakfast—conveniently served on each guest floor, as you mentioned. I’m happy you were able to enjoy our complimentary evening cocktail reception as well. We truly appreciate your kind recommendation. We look forward to welcoming you back to Chicago very soon!


Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,479 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (453)
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English first
Bothell, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2014

I stayed at the Kinzie last weekend in Chicago. I was on the 6th floor with a wonderful view. And right down the hall from the daily happy hour suite. The room was beautiful and even had a sitting area with a sofa. Continental breakfast is served every morning in the lobby on each floor. So convenient to walk out my door and get breakfast and fresh coffee. The staff was very friendly and helpful. The water in the lobby was delicious...one day it was cucumber water, the next day made with fresh watermelon. I felt like I was at a spa!
Almost forgot to mention the bed...heavenly.
I will stay here every time I visit Chicago!

Room Tip: I liked the 6th floor so I was near happy hour!
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  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank alijake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, July 23, 2014
Thank you for the rave review! We’re overjoyed to hear you had a “wonderful weekend” with us at the new Kinzie Hotel. I’m pleased to hear you found our newly renovated rooms and décor to your liking—especially our comfortable new Serta Perfect Sleeper Signature beds. I’m also happy you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each guest floor. I’m further pleased to hear you enjoyed our complimentary fruit-infused water, served every afternoon in our lobby. Your warm recommendation is truly appreciated. We look forward to welcoming you back upon your next Chicago getaway.


Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2014

Shared a room with 3 fantastic friends and had adequate space and comfort. Visually beautiful space, comfy beds, spacious bathroom, loved the breakfasts on floor level and cocktail hour with appetizers! Quiet and clean. Staff couldn't have been more helpful and accommodating. Would definitley stay here again. Within walking distance to downtdown and Millineum Park

Room Tip: We stayed on the second floor and found it quiet. No complaints. It did face another building so we...
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  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Ilene2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, July 23, 2014
Many thanks for the 5-star review! We’re thrilled to hear you and your friends “loved” your recent stay with us at the new Kinzie Hotel. I’m pleased to hear you found our newly renovated rooms and décor to your liking—especially our comfortable new Serta Perfect Sleeper Signature beds. I’m happy you were able to take advantage of our central location in downtown Chicago and walk to all the nearby sites—like Millennium Park, now celebrating it’s 10th anniversary! I’m further pleased to hear you enjoyed our complimentary deluxe continental breakfast, as well as our evening cocktail reception. We truly appreciate your gracious recommendation. We look forward to welcoming you back soon!


Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coconut Creek, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2014

This hotel does it smart. Having the continental breakfast on every floor and the nightly manager cocktail hours was something I have not seen before. The employees are incredibly helpful and nice. I was traveling alone and they were able to give me advise on how to get around safely. There was noise at night from the bar across the street and the local traffic. This is expected whenever you're in a downtown type area. The hotel had a wonderful location. Next time I head up to Chicago I plan on staying at Kinzie again.

  • Stayed June 2014, traveled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tfoldessy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, July 23, 2014
Thank you for sharing your kind feedback. We’re happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m especially pleased to receive such great feedback about our team. We pride ourselves on delivering the highest level of service and it’s such a pleasure to hear we came through on that promise. I’m happy you found our location in the vibrant and bustling downtown River North district to your liking. I’m also pleased to hear you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. Your thoughtful review is truly appreciated. We look forward to welcoming you back upon your next visit to Chicago!


Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 18, 2014

My daughter and I stayed in a 6th floor suite. It was very comfortable and amazingly quiet even though the room was situated over a main street. Having just returned from an out of town business trip where I stayed at a different hotel having a room over the main street, it was unbelievably noisy and made sleep difficult at times. Not true of the Kinzie Hotel suite.
The Kinzie Hotel is warm and inviting and pleasantly decorated. Bathroom amenities and on-floor buffet breakfast were wonderful.
All the employees I met were very nice especially those in reservations, Amanda Travers and Katie Russell. Not often does one have the opportunity to meet the general manager, Patti Koehn or the office manager, Melissa Drza who were equally as welcoming.
Great experience overall and looking forward to returning soon.

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Jaruss2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, July 23, 2014
Thank you for the lovely review! We’re delighted to hear you and your daughter had an enjoyable stay with us at the new Kinzie Hotel. I’m pleased to hear you found our newly renovated Deluxe One-Bedroom King Suite comfortable and décor to your liking. I’m happy you enjoyed all our amenities, like our in-room H2O Plus spa products and complimentary deluxe continental breakfast. I’m especially pleased to receive such wonderful feedback about our Front Office and Reservations teams. We will be sure to pass your kind comments along. We truly appreciate you taking the time to share your glowing recommendation. We look forward to welcoming you and your daughter back for another Chicago getaway soon!


Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 18, 2014

I booked this hotel mainly because I got a very good rate for it on another website. Had it not been for the positive reviews, I might have been a little leery because I did not know much about it, but I am so glad I booked it. The staff members were conscientious and friendly. Never once did I feel like I was hassling them with requests, and in the halls and common areas we were always greeted with a smile. The rooms were clean, beds were super comfortable, and we had just enough space for three in a room with a king bed and a pull out sofa. That being said, the best part about this hotel was the free breakfast every morning served by the elevator. I wish more hotels did this, as it was a pleasure waking up every morning and walking a few steps to get fresh coffee, muffins, toast, cereal (plus more) as well as good coffee. There were no attendants standing by or pressure to tip. The hotel trusts the guests to act like adults and not spill stuff all over the place or be wasteful. It was a really nice touch and adds value to the hotel. We didn't get to try the cocktail hour because we were just never around for it, but I wish we had.

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annagins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, July 23, 2014
Thank you so much for the kind review. We’re so pleased to hear you enjoyed your stay with us at the new Kinzie Hotel. I’m happy to hear you found our newly renovated rooms and décor to your liking—especially our comfortable new Serta Perfect Sleeper Signature beds. I’m especially delighted to receive such great feedback about our team. We work diligently to ensure every guest has a positive experience and it’s a pleasure to hear we delivered on that promise. I’m also happy to hear you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. I’m sorry you were unable to attend our complimentary evening cocktail reception. Hopefully you’ll be able to join us the next time you stay with us. We truly appreciate you taking the time to share your 5-star recommendation. We hope to have the pleasure of welcoming you back soon!


Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northfield, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2014

This was our 2nd stay at the Kinzie and now that it's completely remodeled, we had a wonderful experience. The room with a king size bed and a large bathroom was comfortable and quiet. Breakfast was included, with a nice choice of fruits, grains, yogurts, cheeses and beverages. The evening cocktail hour was also a plus, with great wines and appetizers. Katie Russell our hostess was exceptional and offered several ideas for great restaurants. The bellmen were courteous and helpful as we loaded and departed in heavy rain. One unexpected perk: after the repairman fixed the running toilet on the morning of our 2nd day, he left us two large chocolate wrenches...very tasty Charlie! thanks for your great hospitality.

Room Tip: corner and end of hall suites are very roomy!
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Lorne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review, July 18, 2014
Many thanks for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team! We pride ourselves on delivering the highest level of service and it’s a pleasure to hear our team came through on that promise—Katie and Charlie in particular. I’m pleased to hear you found our newly renovated rooms and décor to your liking. I’m further delighted to know you enjoyed our complimentary deluxe continental breakfast and appreciated the wide variety of items to choose from. I’m happy you were able to indulge in our complimentary evening cocktail reception as well. Your glowing recommendation is truly appreciated. We look forward to welcoming you back upon your next visit to Chicago.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kinzie Hotel

Property: Kinzie Hotel
Address: 20 W Kinzie St, Chicago, IL 60654-6392
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Chicago
#16 Romantic Hotel in Chicago
#17 Family Hotel in Chicago
#18 Luxury Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Kinzie Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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