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“Good location / Excellent hotel”
Review of Kinzie Hotel

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Kinzie Hotel
Ranked #23 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Markham, Canada
Level Contributor
238 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
“Good location / Excellent hotel”
Reviewed June 11, 2013

Stayed there one night during a business trip. Very comfortable room and good location.

The complimentary breakfast was a treat. The delivery of it, per floor, in the lobby was unique, but it was very good.

The concierge was very helpful and recommended and booked a nice Chicago tour.

All in all, I will be back

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank botmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, June 13, 2013
Many thanks for the thoughtful review! We’re so pleased to hear you enjoyed your stay with us. I’m happy you found our location in the downtown River North district to your liking. I’m also pleased to hear you enjoyed our complimentary deluxe continental breakfast and the newly enhanced selection of breakfast items we now offer. I’m further pleased to hear how helpful our concierge was and that you enjoyed the tour you booked! Your warm recommendation is truly appreciated. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (448)
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English first
London, UK
Level Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed June 10, 2013

Just returned from my 4th or 5th stay at the Amalfi and it doesn't disappoint - it is a great little hotel, especially for business.

The best things about the Amalfi are: the helpfulness and friendliness of staff, the unlimited free wifi, the size of the rooms, the size of the beds, the size of the bath towels, the quality of the TV, the great location, the variety of breakfast items, the DVD player in the room, lovely Aveda toiletries.

The things that could be improved are: the bathtub is very shallow so you can't really have a decent soak, a TV guide in the room (eg which channel is which) would be helpful, also a towel rail above the toilet is never a good idea (although the Amalfi is not the only hotel I have stayed in that has this, which I find totally bizarre!).

On the whole though I always have a great stay and return again and again - thank you Amalfi hotel!

Room Tip: The floors are being refurbished, and floor 6 seems to have been done.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debzlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, June 11, 2013
Thank you for the kind review. We’re delighted to hear you enjoyed staying with us again. I’m pleased to hear you appreciated our in-room amenities—like our new, oversized fluffy towels and Aveda spa products. I’m further happy to hear you enjoyed our complimentary deluxe continental breakfast and appreciated the recently enhanced selection of breakfast items. We apologize that there was no TV guide in your room; we’ve recently upgraded our cable provider and are expecting our new channel guides to arrive within the next couple weeks. Our new cable package features an extensive listing of channels including HBO, Showtime and a variety of music channels. As you mentioned, we just finished refurbishing one hallway and a few guest rooms in preparation for a full renovation in 2014. We invite you to come back and stay in one of the newly remodeled rooms, as we will be collecting feedback from all our guests and make updates accordingly. Thank you again for your warm recommendation—we look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 9, 2013

All in the title :) Stayed here end of March/beginning of April for 4 nights. Lovely comfortable and gorgeous hotel where the staff bend over backwards to help you. Would definitely go back when I return to Chicago one day!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JackyGDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, June 10, 2013
What a thoughtful review! We’re overjoyed to hear you enjoyed your stay with us. I’m pleased you found our hotel and our rooms comfortable. We’re happy to let you know we’ve made some enhancements to our complimentary deluxe continental breakfast and invite you to return soon and enjoy these enhancements! I’m also pleased to receive such kind feedback about our team—we’ll be sure to share your comments with them. Your gracious recommendation is truly appreciated. We look forward to welcoming you back upon your next visit to Chicago!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marysville, Washington
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 9, 2013

We spent 3 nights at the Amalfi Hotel. It was a perfect stay. We had 5 adults in a king suite and were very comfortably housed in a 600+ sq.ft. suite that had a large windowed panoramic view that overlooked the intersection of Kinzie and Dearborn. There were many nice food options in this area of the city.
The room and entire premises were very clean.
Every morning we were able to walk to the area near the elevators of our floor to pick up a very nice (and complete) continental breakfast. This was the first time I've ever been involved in a floor-by-floor breakfast option and I'd have to say that it actually worked great. It was available from 6:30 to 9:30 am. which allowed us maximum flexibility when beginning our day.
The location of this hotel was prime. It is close to everything (Miracle Mile, Navy Pier, etc.) and sits near (2 to 3 blocks) to the L, so access to all parts of the city and the airports was convenient.
In the evening there is a reception (5:30 to 8:00 pm.), each person is issued 2 drink tickets per day. You could order anything from a beer to a martini. There was a nice array of snacks (breads, meats, cheeses and veggies) provided. Free WiFi was available throughout the hotel.
The staff was terrific and really worked hard to make our stay the best it could be.

Room Tip: This hotel occupies the bottom 6 floors of a larger building, so you're limited in floor choices...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tomahawk06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, June 10, 2013
Thank you kindly for the lovely review! We’re thrilled to receive such positive guest feedback—especially about our team. We pride ourselves on delivering the highest level of service and it’s a pleasure to hear we came through on that promise. I’m happy to hear you were able to take advantage of our downtown location in the vibrant River North district, with all the surrounding restaurants as well as our close proximity to Navy Pier and Michigan Avenue. I’m also happy to hear you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor—easily gathered up with one of our new wooden trays located in every guest room. I’m further pleased to hear you enjoyed our complimentary evening cocktail reception, as well as our complimentary WiFi—which, we’re pleased to announce, received an extensive upgrade earlier this year! We truly appreciate you taking the time to share your 5-star recommendation. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 9, 2013

The hotel is well situated in Chicago downtown. The rooms are clean and a nice size for the price. The staff is extremely pleasant and helpful. The free continental breakfast and the evening drinks is very nice and quality of food is great. I would return back, as well they are starting to update the rooms. Well worth the price for the stay

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jondeb18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, June 10, 2013
Many thanks for the 5-star review! We’re delighted to hear you enjoyed your recent stay with us. I’m pleased you found our central location in downtown Chicago to your liking as well. I’m especially pleased to hear you enjoyed our complimentary deluxe continental breakfast—recently enhanced with a bigger and a better selection of breakfast items. I’m also happy to hear you were able to enjoy our complimentary evening cocktail reception as well. Your warm recommendation is truly appreciated. We hope to have the pleasure of welcoming you back soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level Contributor
122 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed June 5, 2013

i visited chicago for a long weekend for good friday, got a decent rate from jetsetter for my 2 night stay. the checkin was fast, they were nice about letting us check in early at 11am when we arrived in chicago. i emailed the hotel about having a quiet, street facing room as the only "good views" are street facing. the rooms on the side/back of the hotel face alleys or noisy bars, and i read many reviews that rooms on the lower floors you can hear a lot of street noise/bar noise/garage parking noises. they were able to put me on the fifth floor street facing so that part was satisfying. the breakfast spread each morning near the elevators were just meh. consisted of cereals, milk, tea, coffee, pastries, fruits, juices. better than nothing i guess. i'd suggest you go as early as when the breakfast starts at 7am to get your pick. they didn't seem to refill the cereals that all disappeared a few mins after 7. the happy hour lounge was nice, although pretty busy and there was music playing that seemed to resemble a noisy pregame place for most people who got dressed up. at check in they gave us a bunch of free drink coupons which you can redeem at the happy hour. the snacks looked like cold cuts and cheeses which didn't appeal so we didnt try that. everything aside, the hotel was just okay. id compare this to the kimpton properties which i like a lot more. something was off about the hotel and our stay but i cant pinpoint what specifically other than there's no wow factor to this hotel.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sasli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, June 6, 2013
Thank you for taking the time to share your feedback. I’m pleased to know you enjoyed your stay with us. I’m happy our team was able to accommodate your room requests and you found the room to your liking. While I’m pleased to know you appreciated our complimentary deluxe continental breakfast, I’m sorry if the selection did not live up to your expectations. We are currently in the process of enhancing our breakfast and trying out new items. We take all guest comments very seriously and appreciate your feedback. I am happy to hear that you enjoyed our complimentary evening cocktail reception and were able to take advantage of our Ravello Lounge’s new extended hours from 5pm-8pm. Your helpful feedback is truly appreciated. We hope to have the opportunity to welcome you back upon your next visit to Chicago.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, USA
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 29, 2013

We sent 3 nights there during Memorial Day. Room, bed and shower were excellent. Breakfast is complimentary and self service in your floor (very convenient). Happy hour from 5 to 8 pm. Complimentary. Good restaurant adjacent to hotel. Hotel well located.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Guy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, May 31, 2013
Thank you kindly for sharing your review. We’re delighted you had a pleasant weekend stay with us. I’m happy you found our rooms to your liking and appreciated the multi-head shower fixtures! I’m also pleased you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. I’m happy to hear you were able to indulge in our complimentary evening cocktail reception as well. Your warm recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kinzie Hotel

Property: Kinzie Hotel
Address: 20 W Kinzie St, Chicago, IL 60654-6392
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#13 Green Hotel in Chicago
#16 Romantic Hotel in Chicago
#17 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kinzie Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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