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Kinzie Hotel
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Reviews (2,694)
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Reviewed September 13, 2011

We travel quite frequently and this hotel is awesome! We stayed here for Labor Day weekend and the hotel was at capacity but we still got a top floor room! It is centrally located and within walking distance of many places. It is across the street from the Trump Hotel (which has a rooftop bar), near Harry Carey's, Dick's Last Resort, etc. From the airport, we took the Orange Line (train) to State and Lake and literally walked about 5 min down the street to the hotel. The train only costs $2.25 per person and the taxi would have cost us about $35, so we saved a lot of money thanks to the hotel's tip! The hotel offers a full breakfast every morning on every floor and they restock it regularly so you don't have to worry about getting there early. It was very comprehensive (not sure why people complained about this in previous reviews)...cereal, milk, o.j., yogurt, bagels, bread, variety of pastries, variety of fruit, coffee, decaf, tea, etc. What more could you want? That saved us money as well. In the evenings from 5:30-7 they host happy hour (with a variety of good alcohol choices) where 2 bartenders will make you whatever drink you'd like and an assortment of food is provided - cheeses, meats, bruschetta, pasta salad, breads, etc. and you are not limited, you may go back as many times as you want.
The rooms are very nicely appointed..desk and chair, chair w/ottoman, flat screen tv, bathroom is really nice-travertine tile, no dirty grout in the shower, vanity mirror, aveda products.
The day bellmen deserve kudo's they are always helpful and will find an answer for you if they don't know. We were trying to find out how to get to the Chicago Trolley stop and the bellman didn't know but he went in the back to get a map and ask someone. I feel that the bellman are more welcoming and helpful than the concierge team. I would think that the concierge team would be more welcoming towards the guests, but I didn't feel comfortable approaching them for any question b/c they didn't look approachable, sort of like they were being bothered, so I always asked the bellmen questions. So if I had to rate them, they would be rated low compared to everything else at the hotel. Management, if you are reading this, please train your concierge staff.
Taxi's anywhere downtown were pretty cheap, so that is another reason I'm very happy with the location of this hotel, Navy Pier only cost us $5.25 (without tip).

  • Stayed: September 2011, traveled as a couple
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2  Thank TaylorAtlantaGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

I stayed at this hotel on a business trip. The welcoming was really nice, and the staff was very warm for my whole stay (4 nights). Free breakfast bar at each floor is very convenient. My room was a 2 double beds and was very nicely furnished/ designed. The hotel itself is well located downtown Chicago, and you can easily walk from there to many restaurants, bars, etc.

  • Stayed: June 2011, traveled on business
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Thank DJinNashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

This was a chic, simple hotel very near to Michigan Ave. We also walked to Navy Pier, but it was a bit long..however there is a free shuttle. Very friendly staff and they allowed us to check in early. The lobby is very basic, but the hotel is clean and extremely reasonable for Chicago. I will definitely recommend to friends and will stay here again.

  • Stayed: August 2011, traveled as a couple
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Thank gamevets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this reviewResponded September 13, 2011

Dear Guest

Thank you for selecting the Amalfi Hotel Chicago for your visit to Chicago. It is a pleasure to know that the front desk was friendly and accommodating during your stay.

We really appreciate you taking the time to share your experience with other travelers. Knowing that we were able to make your stay hassle-free is rewarding and we hope that you come back to visit soon.

Many thanks,
Melissa Driza
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

My husband and I planned a trip to Chicago for our anniversary. We checked out many hotels using TripAdvisor, and based on other user ratings we chose the Amalfi. We LOVED it! Here is a quick list of pros and cons....

Pros-
- quick check in
- great staff, helpful, friendly! Everytime we exited we were asked if we needed help getting anywhere and when we returned, we were always greeted!
- the breakfast was delicious and convenient.
- great location, within walking distance to many attractions
- room was clean and the bed was comfortable
- Manager's reception was a real treat!!
- Check out was quick and efficient!

Cons -
- although the wi-fi was free...it did not work well on the 5th floor where our room was
- expensive valet parking (expected in the city) but in and out privledges were nice

As you can see, the pros far outweigh the cons! Great place to stay and we would definitly stay there again when we visit Chicago! Well done Amalfi staff and management - You have a wonderful hotel and made our trip very memorable!

Room Tip: wi-fi seems to work better on lower floors
  • Stayed: September 2011, traveled as a couple
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Thank Angel0131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

The Amalfi Hotel is a great place to stay in the downtown area--good central location and just a few blocks from the Riverwalk area near the Trump Tower. Rooms are tastefully decorated and exceptionally clean. The beds and especially the pillows were wonderful. A complimentary breakfast bar is provided on each floor across from the elevators and the complimentary appetizers and drinks beginning at 5:00 p.m. in the lounge on the sixth floor were a real treat. In addition, all the employees were exceptionally friendly and helpful. We would definitely stay here again on another Chicago trip.

  • Stayed: August 2011, traveled as a couple
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Thank wine0wl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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