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“Great place to stay!”

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Hard Rock Hotel Chicago
Ranked #113 of 192 Hotels in Chicago
Reviewed July 22, 2014

This was a great place to stay, the Angels and Demons lounge had great music that you could enjoy even in the lobby. All of the staff was helpful and courteous. Very convenient location for what we wanted to do. I would definitely stay here again.

Room Tip: We booked a room with a city view and were able to see down Michigan Ave. from our room. It was gre...
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
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Thank AngieJ118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this reviewResponded July 28, 2014

Thank you so much for choosing Hard Rock Hotel Chicago and for taking the time to share such wonderful feedback about your recent stay with us! We're thrilled to hear that you enjoyed the ambiance and convenience of our lobby bar, Angels & Kings Chicago, and your overall visit at our Michigan Avenue hotel. We look forward to welcoming you back for a return visit. Thanks again for your review!

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1,095 - 1,101 of 2,764 reviews

Reviewed July 21, 2014

We were in town for the 1/2 marathon and HRH was very close to start! Great beds! We were on a lower floor so the street noise (sirens) can be annoying, but SERVICE ROCKED! Food/cocktails/location great!!!

  • Stayed: July 2014, traveled with friends
    • Value
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Review collected in partnership with Hard Rock Hotels & Casinos
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this reviewResponded July 28, 2014

Thank you for choosing Hard Rock Hotel Chicago during your recent trip to the Windy City for the Rock and Roll half marathon. We're thrilled to hear you thought so highly of our property and look forward to welcoming you back for a return visit. We also hope you had a successful run! Thanks again for your review!

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Reviewed July 21, 2014

This hotel is in a perfect position for the Mag Mile, parks etc. the staff are wonderful, the cleaner who does our room is great, really appreciate her doing her job as she does.
The cafe attached to the hotel is good for breakfast with good service and not that expensive.
This is a very modern hotel so don't expect anything old fashioned, it is very clean lines everywhere and the carpet in the hallway is a graphic display of a sound wave. It's strange only being able to use lifts on 1 side but you soon get used to that.
The bed is very comfortable,
The hotel is comfortable, central and not noisy, all you could ask for in a city centre hotel.
We had expected the Hard Rock Cafe to be at the same place but it wasn't hard to find.

Stayed: July 2014, traveled as a couple
Thank MrsD16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this reviewResponded July 28, 2014

We were really excited to receive the positive feedback about your recent stay here at Hard Rock Hotel Chicago. These comments confirm that we've accomplished our goal - to create authentic experiences that truly rock for every one of our guests. This is our passion and we're glad it’s working.

We're grateful to have been part of your recent travels and hope you'll be back so we can provide an encore performance. Thanks again for your review!

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Reviewed July 21, 2014

The Hotel is located so close to everything. The staff was helpful when navigating the city, el trains and the bus system. The live music at night was a great treat to end busy days. The rooms were basic, but clean. Had a blast!

  • Stayed: July 2014, traveled as a couple
    • Value
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Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank sam2b3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this reviewResponded July 28, 2014

Thank you very much for choosing Hard Rock Hotel Chicago; we're thrilled to hear that you enjoyed highly personalized and friendly treatment from our staff and the live music in our lobby bar, Angels & Kings Chicago. We can't wait to welcome you back! Thanks again for your review!

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Reviewed July 21, 2014

Room was very clean. The hotel staff was friendly and accommodating. There are other hotels similarly priced with better location. I would consider staying at the hotel again. The Hard Rock Cafe is not on sight and the hotel did not mention their location.

  • Stayed: July 2014, traveled with family
    • Value
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Review collected in partnership with Hard Rock Hotels & Casinos
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this reviewResponded July 28, 2014

Thank you very much for choosing Hard Rock Hotel Chicago during your recent visit to the Windy City for the Rock and Roll Half-Marathon! Overall, it sounds like you enjoyed your stay; we're thrilled to hear that you received highly attentive and friendly service from our staff and we look forward to welcoming you back for a return visit. Thanks again for your review!

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Reviewed July 21, 2014

I really do like this hotel, great locatoin and the staff is VERY helpful and nice!
The biggest drawback as many others have stated is the convenient items inthe room and fridge. There was not even room for our water bottles or ANY leftovers because it was stocked with their paid for items that if you moved were charged to the rooms. This is not a great place for familes, or people traveling who would like to use a refriderator at any time on a trip.
It is a nice hotel and great location.

  • Stayed: July 2014, traveled on business
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Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Brandi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this reviewResponded September 26, 2014

Thank you for sharing your feedback regarding your previous stay. We are happy to hear that not only did you enjoy our location but that you appreciated our Rock Star staff. Our team works hard to ensure each and every one of our guests has a memorable visit.

The Hard Rock Hotel Chicago does have empty refrigerators available for a minimal fee, please request one at check in time on your next visit and we will have one delivered to your room. I would like to apologize if this information was not relayed to you. We hope to see you again!

Cheers,
Carly Moore

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Reviewed July 20, 2014

This hotel has a great location, but it was hard to get to sleep. Don't know if there was a club in the hotel or around the corner or what, but the night life was popping. I also felt like my sheets smelled, even after I requested that they be changed. The concierge was very helpful, though. I just don't think that, overall, the hotel was worth the cost.

  • Stayed: June 2014, traveled with family
    • Sleep Quality
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    • Service
Thank SSBurto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this reviewResponded September 26, 2014

Thank you for taking the time to provide your feedback. I am sorry you were disappointed with your stay and I apologize for any inconveniences you may have experienced due to the noise from our city's nightlife. Please reach out to us the next time you visit Chicago and I am positive we can change your opinion of the Hard Rock Hotel Chicago and we will do our best to ensure a more peaceful and relaxing trip.

Cheers,
Carly Moore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Best Value Hotel in Chicago
#27 Spa Hotel in Chicago
#67 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Price Range: $88 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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