This is a nice Hotel in a great location. We stayed at the Hard Rock for two nights... our overall experience was good however we did have some things that maybe need some attention.
The room is poorly lit. They try to create a laid back atmosphere...but ...if you need reading glasses the lighting may be an issue.
The bathroom was great except the counter space is very limited for all of your personal belongings.
The restaurant the China Grill is very expensive ($ 45.00) for two for breakfast buffet seems outrageous. The food was good but $45.00 is a bit much.
Don't touch the snacks or beverages they are outrageously priced.
We drove our car. The hotel will park your car for you at a charge of $45.00 per night. Not a problem except after we left we stopped for breakfast and discovered a dent and gash in the rear passenger door of the car. I know...my fault for not checking before we left but we were in a hurry. We called the hotel from the road and were told we would need to bring the car back to file a claim. Not very accommodating but I understand. We were very disappointed with the handling of our car for only two nights.
On the good side the hotel is very quite, comfortable, and the staff is very friendly. The hotel is located nicely in between the shopping on the magnificent mile, the theater district and museums. The bed was very comfortable we slept well.
Overall, a nice trip we would recommend staying at the Hard Rock despite some minor problems.
- Official Description (provided by the hotel):
- A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more less
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- Also Known As:
- Hard Rock Chicago
- Chicago Hard Rock Hotel