My husband and I stayed at the Hard Rock Hotel in Chicago on November 15 2013. We've stayed here a few times. The hotel is perfectly located in downtown Chicago with many shops and restaurants easily within walking distance. The staff on check-in have always been polite and helpful. Each floor of the hotel is musician themed - Elvis, The Beatles, Madonna, The Who, etc. and a glass case with some original items from that musician. It's pretty neat to walk around the different floors to see what they have. The standard rooms are modern with big windows, a large bed and a lounge chair, flat screen TV, iPod docking station, minibar (which has a sensor detector but if you want to use the fridge for personal items just tell them on reception and you won't be charged for their stuff), safe, guitars that you can borrow for free, free luggage storage after you check out, and late check out at a fee. Wifi is not free unless you book online & choose their free Wifi package. This hotel is pet friendly but we have pet allergies. In the past this hotel has accommodated our needs by putting us in rooms that haven't recently had pets in them. The room was clean and so was the bathroom. My only complaint is that the bathroom is pretty tired. The grouting needs to be scraped out and replaced (it was moldy), door was all scratched up and the sink fittings were not very clean. Toiletries: complimentary soap bars (2), shampoo, conditioner, vanity kit (nail file, cotton pads, ear swabs), lotion. Very absorbent towels.
- Official Description (provided by the hotel):
- A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more less
- Reservation Options:
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- Also Known As:
- Hard Rock Chicago
- Chicago Hard Rock Hotel