Just spent three nights at the Hard Rock Hotel at the end of June 08.
This is a nice hotel with a great location. You are within five blocks of the major subway stations and a few blocks to the art museum. We easily caught trains to Wrigley Field and the Loop. We even took the train to Ohare when we left (It was not hard. The train went right into the airport and we saved about $45.).
As indicated in other reviews, we did not find the rooms to be too dark. The whole hotel has a vibe and the rooms follow suit. We were without kids and it was good thing. This is not a kid hotel.
The service in the bar is very good and the prices of the drinks were not too expensive for a four star hotel. They also serve an interesting tray of munchies for customers.
The only negative thing I would have to say about this hotel is that the staff at the front desk, valet and bell desk are not that accomodating. This hotel has an emphasis on youth and we felt sometimes that these employees needed more direction. Guests should not need to track down a bellman or interrupt a valet's conversation to receive assistance. The Westin on Michigan Ave is not as nice a hotel as the Hard Rock, but the service is superior. The main problem with the hard Rock is that there is nothing special about the level of service. It should be better.
- Official Description (provided by the hotel):
- A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more less
- Reservation Options:
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- Also Known As:
- Hard Rock Chicago
- Chicago Hard Rock Hotel