We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A fun summertime stay in Chicago.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hard Rock Hotel Chicago
Ranked #110 of 190 Hotels in Chicago
Ferndale, Michigan, USA
Level 6 Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A fun summertime stay in Chicago.”
Reviewed July 24, 2013 via mobile

Look for deals online, they can be found. Cool, old building with some great Chicago history. Very close to many activities, restaurants, and shopping. No pool on the grounds so that may be an issue for some. We have been here 3 times and find it to be a very nice place to stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayhoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, August 7, 2013
Thanks so much for the wonderful feedback on your most recent stay with us! We're thrilled to hear that you enjoy our historic home in the Carbide & Carbon building and central Michigan Avenue location in close proximity to Chicago's hottest restaurants, shops and local attractions. We look forward to welcoming you back for a fourth visit. Thanks again for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,691 reviews from our community

Traveler rating
    1,075
    868
    447
    185
    116
See reviews for
402
921
164
645
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (444)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles
1 review
Reviewed July 23, 2013

Great hotel! I stayed here twice this year! Customer service is awesome all the way around...highly recommend it! It's right in the heart of the city, close to everything. We came for PJ show, 20min train ride away.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Nate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, July 24, 2013
Nate, thanks so much for choosing Hard Rock Hotel Chicago for a return visit! We're thrilled to hear that we were able to deliver another authentic experience that rocked and we look forward to welcoming you back a third time! Thanks again for the outstanding review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

Hotel was ok. The valet parking does cost $60 per night which is, in my opinion very expensive. There is no chance of using the mini bar for own drinks to be cooled because when you take something out it will be charged right away because of the motion sensitivity. The staff at the front desk was not interested in the guests and didn't explain anything by our check in. Where our room was, how to use the wifi of where the elevators were.
The hotel has a great spot in the middle of the city and all attractions are in walking distance.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
1 Thank Arjan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, July 24, 2013
Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share this very valuable feedback with us. We've very pleased to hear that you enjoyed our central location on Michigan Avenue in close proximity to the city's best restaurants, shops and local attractions. As a note of disclosure, our parking rates are price-competitive with other neighboring hotels in the heart of downtown Chicago. Please accept our sincere apologies for any inconvenience caused with our motion-sensitive mini-bar or our staff; we pride ourselves in delivering the optimum in customer service and we regret to hear that our front desk team did not provide the highly personalized attention our guests deserve. We hope you will consider coming back for a return visit so we can really "wow" you. Thanks again for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
1 review
Reviewed July 22, 2013

We enjoyed our stay at the Hard Rock Hotel in Chicago! The accomodations were great and the location was PERFECT! The rooms were clean and well maintained. We enjoyed the friendliness of thestaff and the fun extras the hotel offers. Each floor is dedicated to a musical artist or artists, we stayed on the Elton John floor. There was one drawback, unfortunately. We had never been to Chicago and were hoping the concierge would be able to help us manage our time but he was not at allhelpful in that way. We felt we could have fit in much more had we had some beter imput. Overall a great place to stay!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, July 24, 2013
Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share such positive feedback with us! Overall, it sounds like you had an authentic guest experience with us. We are thrilled to hear that you enjoyed our well-appointed rooms, Michigan Avenue location and friendly staff. Please accept our sincerest apologies for the lack of input you received from our concierge; our staff typically has all the "in the know" information about happenings in the city and we regret that he was unable to assist you. We hope you will keep us in mind the next time your travels bring you to Chicago. Thanks again for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 4 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 22, 2013

We got a great deal on a flight and 5 nights at the Hard Rock. The hotel was in a great location for all the things we wanted to do - Taste of Chicago at Grant Park, museum campus, Magnificent Mile. We walked everywhere! If you fly in, take the El from the airport - station is just around the corner. My only complaint is that the wi-fi wasn't free (I think I saw that if you book through their website, it's complimentary). Chicago in general seemed to lack hot spots, oh well... Still had a fantastic time!

We were on the 22nd floor, very quiet and nice views. We had a corner room, and the wardrobe seemed as though it had been added as an afterthought - made for kind of a tight fit from the bathroom past the dresser, but we learned to live with it.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, July 24, 2013
Kim, thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such wonderful feedback with us! We are thrilled to hear that you got a great deal and enjoyed your stay in our central Michigan Avenue location in close proximity to the Taste of Chicago, Grant Park and the Magnificent Mile. You are exactly right about the free Wifi for guests who book their reservations directly through our website - it's a program called "Wi-the-Fi-Not." We hope you will keep us in mind the next time your travels bring you back to Chicago. Thanks again for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, Nebraska
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 19, 2013

High class! Clean, quiet. Amazing views! The pillows are amazing said my kids! Will return. Staff was courteous. Wish the wifi was free! Great location was able to walk to many attractions. Felt safe and secure!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, July 22, 2013
Thanks so much for taking the time to share such outstanding feedback on your most recent stay with Hard Rock Hotel Chicago! We're thrilled to hear that you enjoyed our clean, quiet and comfortable rooms with beautiful city views, courteous and friendly staff and Michigan Avenue location in close proximity to several local attractions. As a note of disclosure, we do offer free Wifi to guests who book their reservations directly through our website through a program called Wi-the-Fi Not. Thanks again for thinking so highly of Hard Rock Hotel Chicago; we look forward to welcoming you back for a return visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 19, 2013

What a fun and fabulous Chicago hotel!

Everything about our stay was pretty near perfect. We arrived early from the suburbs, overloaded with our heavy backpacks, but the front desk was super nice and let us check in 4 hours early!

We giddily took the elevator up to our room, impressed with the all mirrored elevators and the white, European, short, skinny, boy with a huge blonde affro that stood silently and pretentiously with us (undoubtedly both wondering if he was someone famous).

Our room was on the 17th floor. Each floor is a different theme, we were on the Annie Lennox floor (perhaps we'll have sweet dreams we pondered).

The view from the room was awesome, overlooking the river and part of north Michigan Ave. The room itself was a view to take in with plush beds, tons of mirrors, and fun modern furniture and plasma TV. The bathrooms felt clean and new.

Needless to say, later that night, we had a lot of fun having some pre going out drinks. We had to resort to drinking in our room because the Base Bar within the hotel was ridiculously priced. We also had too much fun travelling to each floor to check out the different themes and memorabilia that was on display.

When it was time to go out, the doorman helped us hail a cab, very friendly. Upon returning at night, we fell into a blissful sleep on the most comfy bed I have slept in in a long time.

When we checked out the next morning, the concierge gladly held our bags for a couple of hours while we shopped and got brunch. We took time to admire the building one more time before heading out, and you have to admit that the hotel, which is in the old Carbide and Carbon building is one of the prettiest in the city. Modeled after a Champagne bottle, the roof top contains real 24 karat gold. Fabulous!

One of the best Staycations I ever took!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KatieWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, July 22, 2013
WOW! Thanks so much for choosing Hard Rock Hotel Chicago for your most recent "staycation" in the Windy City! Overall, it sounds like you had an authentic experience that rocked. We're thrilled to hear that our staff was able to accommodate your request for an early check-in and you enjoyed our historic home in the Carbide and Carbon Building along with your modern room on our Annie Lennox-themed floor with views overlooking the Chicago River and Michigan Avenue. We are very much looking forward to welcoming you back for your next "staycation" in Chicago. Thanks again for the fabulous review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
River Hotel
River Hotel
#67 of 190 in Chicago
1,059 reviews
Downtown / The Loop
Virgin Hotels Chicago
Virgin Hotels Chicago
#14 of 190 in Chicago
1,043 reviews
Downtown / The Loop
Hampton Inn Chicago Downtown/N Loop/Michigan Ave
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Kimpton Hotel Monaco Chicago
Downtown / The Loop
Hilton Garden Inn Chicago/North Loop
Downtown / The Loop
Hyatt Regency Chicago
Hyatt Regency Chicago
#88 of 190 in Chicago
6,726 reviews
Show Prices
Show Prices
Show Prices

Been to Hard Rock Hotel Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hard Rock Hotel Chicago

Property: Hard Rock Hotel Chicago
Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#27 Spa Hotel in Chicago
#67 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Priceline, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing