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“Great location, would stay again” 4 of 5 bubbles
Review of Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
Ranked #100 of 188 Hotels in Chicago
Green Bay, Wisconsin
1 review
“Great location, would stay again”
4 of 5 bubbles Reviewed January 16, 2013

My experience at the hard rock hotel was very nice. The room was a little small, but I come from a small city where hotel rooms are very spacious. That didn't bother me at all. The bed is extremely comfortable. My boyfriend and I stayed in the king deluxe room. The only negative thing I would say is that my hair dryer didn't work. That's small potatoes. The gentleman at the front desk, Ben, was a break of fresh air. The gentleman who checked us in was veery wonderful as well. The bartender at the angels and king bar was awesome. I wish I remembered his name. The hotel is in a really nice location. We didn't use our car once. The parking is $50 but the valet staff is exceptional and always out watching you. My whole experience at the hard rock was one that you could dream of. I loved it, and I will be returning. The view was awesome as well.

Room Tip: Get a room higher up, so you don't hear the sirens. Nothing against hotel though.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alexis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (414)
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Kansas City, MO
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 15, 2013

Agree with all other positive reviews on location, very spacious rooms (for city hotel) and unique music memorabilia you would expect from a Hard Rock property. Rooms are nicely decorated but hotel is showing signs of wear and tear. All minor issues but need to be addressed to maintain quality of a luxury hotel. Sink handle broken but usable, safe batteries dead, bathroom fan noisy, hallway walls soft from previous water leak.
Bottom line is I would not hesitate and WILL STAY here again.
.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pickeytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

I try avoiding hotels with a "theme." Service is usually snoody and if one does not fit with the "theme" one is usually told that "that's the way we do it here."

That said, the Hard Rock Hotel was a very positive surprise. I got a very good rate and for a small extra got upgraded to a large suite on the 20th floor with great views.

The staff could not have been more helpful and naturally friendly, and without the servile attitude some good hotels seem to think is appropriate. Housekeeping was immaculate. Room service very fast and there was a coffee maker in the room with complimentary coffee.

The location could not be better.

The only negatives were that I had Marilyn Manson staring at me all weekend (well, it's the Hard Rock Hotel...) and that the food in the restaurant was not very good.

I would definitively stay here again.

Room Tip: Ask for an upgrade
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  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WorldWondererNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed January 14, 2013

Zach @ the front desk helped us with everything we needed to make our girls night on chicago perfect, from upgrading our rooms to getting us to our location. Couldn't have asked for better valet/luggage service, they were always one step ahead. Rooms were clean, location is perfect for shopping on michigan avenue and thei lounge was great to get the night started. LOVE the Hard Rock!!!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MKE34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

Perfect location, the nicest staff (especially Shila, the concierge), fair rates, clean, and most of all - different! Rock music will escort you at the public areas, amazing guitars decorating the walls, and the rooms are decorated with such a good taste. We had the time of our life during our honeymoon at the Hard Rock hotel Chicago. Thank you so much :-)

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yoni_Blitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Independence, Iowa
1 review
5 of 5 bubbles Reviewed January 13, 2013

The Hard Rock hotel in Chicago is a great place to stay. The accomidations are spectacular and the staff is superb. One of the best staff guys was Ben Brady. Helped us out with our bags. Was of great service. The rooms are spacious and very good price.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
1 review
5 of 5 bubbles Reviewed January 13, 2013

We traveled to Chicago to ring in the New Year and were just delighted with our stay at the Hard Rock Hotel! The view was spectacular, as well as the location. We dinned and visited all the places recommended by the staff and they were spot on! Josh (concierge) led us to some great dinning experiences and awesome food. We throughly enjoyed all of our nights out on the town per his recommendations! The bellmen Ben was so helpful and stored our things while we walked to breakfast and shopped on our last day. The doormen Matt and Joey always greeted us with a smile and were just as helpful. The service was excellent all around! Great job guys; thanks for making our stay so fabulous! We will be back (:

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lkturley34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Chicago

Property: Hard Rock Hotel Chicago
Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#29 Spa Hotel in Chicago
#63 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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