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Traveler rating
1,241
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All reviews great location magnificent mile mag mile michigan avenue within walking distance front desk staff would definitely stay here again chicago downtown high floor early check corner room starbucks block lobby elevator sirens garage
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Reviewed July 13, 2019

Our family stays at the Courtyard all the time when downtown. It’s an outstanding value for its location. Close to Navy Pier trolley stop. A little bit of a walk to a subway station. No problem for car.

Date of stay: July 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
1  Thank bvakiner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CHIMM165, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 15, 2019

Thank you for staying with us and for this amazing review! We appreciate the 5-star review and for your kind words about our great location. We hope you will consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2019

Good location and nice fresh facility and rooms. Nice linens and bathrooms. Everyone was very helpful and friendly to our family. It's fun to be near Michigan Avenue and within walking distance of so many tourist attractions.

Date of stay: July 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank charlieB5898JV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CHIMM165, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 15, 2019

Thank you for staying with us and for your kind words about our newly renovated guest rooms and fantastic staff. We do hope you will consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2019

Nice room but it would’ve been nice if you could have included a $.13 Bottle of water for free instead of the six dollar overpriced water in the room. Other than that the room was clean and the bed was comfortable.

Room tip: Add free water
Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bryan P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
YeseniaC0905, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 12, 2019

Thank you for staying with us and for the high mark. We appreciate your kind words about the high level of cleanliness and comfortable new bed. We certainly understand your comment regarding water and will take it into consideration. We do hope you will consider staying with us again.

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Reviewed July 10, 2019

Disappointing. Front Desk and Front Desk Supervisor not very helpful. One day we had to call four times to get our room cleaned. We were told that housekeeping is there until 5:30pm and that it will get cleaned before they leave. That is ridiculous. We will try another hotel group next time. Very noisy. Sirens all night long.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank robertR8193NW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
YeseniaC0905, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 10, 2019

Thank you for staying with us and for bringing your concern to our attention. We have addressed the appropriate staff to ensure housekeeping service is done more timely, especially when there is a specific guest request. We do hope you will consider staying with us again. This is a very isolated incident as typically this hotel ranks within the top 10% of the Brand for guest service and housekeeping services.

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Reviewed July 9, 2019 via mobile

This was centrally located and we stayed for the 4th of July. Was quiet and absolutely met our needs. Front desk was helpful and quick. Within walking distance of just about everything. Loved staying there and would do it again.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank matthewp555
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
YeseniaC0905, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 10, 2019

Thank you for staying with us and for this excellent review! We appreciate the kind words about our amazing team and the location of our hotel. We are so glad to hear that you will be back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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