I travel to Chicago on business frequently and have stayed at several Marriott properties in the area. I really like the Blackstone, but decided to stay at the Courtyard for this stay for one reason - I was very impressed that the marketing director took the time to comment on each TripAdvisor review. Once I got to the hotel, I found the service to be exceptional in all areas. I brought my ten year-old daughter with me and we had a very nice time.
There were only two things that could have gone better: (1) Reservations gave me the wrong information about parking prices and I wish that I had paid for the package that had parking included, and (2) Marriott doesn't seem to give platinum members quite the same level of service that they once did. Still, the service was very good.
The location was perfect, with shopping and food within walking distance. We were there to go to the American Girl store and it would have been nice if this hotel had the American Girl package to select. My daughter would have really liked that! The Capital Grill is right across the street, and there are many other places within a few blocks.
Parking was convenient and there was no real reason for us to valet.
The lounge was very cool in the evening.
The fitness area had new fitness equipment and everything you needed. The pool was a fair size, but my daughter said it was way too cold! Brrrr!
Our room was clean, updated, and comfortable. Good water pressure in the shower. Not sure I am quite diggin' Courtyard's new furniture - I like the look, but the quality is questionable. Still, I'll take this updated look over the old Courtyards any day!
If you are looking for a great downtown hotel at a good price, this one is unique with exceptional service, good location, and has everything you need. There is even a Starbucks on the main level. I would, and will, stay here again. Thanks Courtyard!
- Official Description (provided by the hotel):
- Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
- Chicago Marriott
- Chicago Courtyard