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“Great place and location”

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Courtyard by Marriott Chicago Downtown/Magnificent Mile
Ranked #42 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed June 2, 2014

We stayed here for Valentine's day weekend. I enjoyed it. It is a great location to everything. We did a lot of walking and it was easy to get a cab when we needed one. The bar downstairs was nice too.

  • Stayed: February 2014, traveled as a couple
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Thank caazgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded June 4, 2014

We are so happy you had such an enjoyable Valentine's Day! We are located in the heart of the city which makes getting around the city very convenient and scenic! We will be sure to share your kind words about our bar, Viand. We appreciate your time and feedback! We hope to see you again soon.

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Reviews (1,182)
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607 - 613 of 1,182 reviews

Reviewed May 22, 2014

This hotel is perfect if you are looking for a place in the Magnificent Mile. Location, location, location!!!
The rooms are really nice, CLEAN, big comfortable beds, great pillows. No safebox
Te staff was really good and helpful all the time.
Te restaurant (VIAND) was OK, average for a hotel, but a little expensive for the food.

Well equipped Gym and a swimming pool.

The price was kind of high, but all the hotels in the magnificent mile are usually high priced.

Wonderful stay !!! For sure will be looking forward to stay here next time.

Room Tip: Locatio, location, location (Magnificent Mile Area)
  • Stayed: May 2014, traveled on business
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4  Thank Adolfomr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 23, 2014

Adolfomr, thank you so much for your 5 star review of our hotel! We're so thrilled to hear that you had a wonderful time and truly enjoyed our hotel. It's our goal to provide a memorable experience for every one of our guests. We hope to see you back again next time you visit Chicago!

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Reviewed May 21, 2014

This hotel is in a great location for getting around Chicago. The hotel restaurant had great food and a good selection of drinks. The rooms were pretty small and average but for a downtown Chicago hotel it was to be expected. I would stay here again for the location.

  • Stayed: June 2013, traveled on business
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1  Thank floptical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 23, 2014

floptical, Thank you so much for taking the time to post a review for our hotel! We're so glad you hear that you loved our location and onsite restaurant - we'll be share to pass along the great feedback to our team! We're so sorry to hear that you found our rooms to be on the small side compared to what you're used to. Hopefully the convenience to all of the amazing attractions in Chicago made up for it. We'd love to host you again next time you're in the Windy City! Perhaps consider our Extended Queen Queen or King Suite next time, which both do have more square footage.

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Reviewed May 20, 2014 via mobile

I rate all my stays at a hotel on a five-point scale (1= terrible, 3=what I’d expect, 5=exceptional) in the following categories. Unless otherwise noted, I’m looking for a comfortable, clean night’s sleep. I care little about free breakfast, gyms, and pools.

Fast check-in: 3
Overall room cleanliness: 3
Ability to control room temperature: 1
Softness of bath towels: 2
Comfort of bed/pillows: 2
Technology (good Wifi, accessible outlets, etc.): 3

Other notes on this hotel:
Good location, but an unimpressive Courtyard and Marriott overall.

Stayed: May 2014, traveled on business
2  Thank chrisserger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 23, 2014

chrisserger, thank you so much for taking the time to write a response and share your feedback with our team. We value your opinion. We truly apologize you felt that the room temperature, softness of the bath towels, and comfort of the bed pillows were below your expectations. We are currently working on an upgrade to our heating and air conditioning system and have new pillows already ordered, which will resolve both of those items for the future. I will ensure to connect with our Housekeeping Manager to share your feedback about the towels so we can look into that. We'd love to have you back again next time you're in Chicago, so please give us another try! It is our goal to exceed the expectations of all of our guests and we'd love to do that for you next time.

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Reviewed May 19, 2014

Very nice facilty, very good locatioin ! staff was very helpful and courteous ! room was quite comfy and nicely decorated but would have preferred a king bed. was chilly first night and heat would not turn on. a little pricey. one block from Michigan Ave

  • Stayed: May 2014, traveled as a couple
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1  Thank drkleasing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 23, 2014

drkleasing, Thank you so much for choosing our hotel to stay at for your Anniversary Weekend! Congratulations and we truly hope you had a wonderful time. We appreciate your kind words but do truly apologize for the challenges you experienced with the heat in your room the first night of your stay. We look forward to seeing you again on your next trip back to Chicago!

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Reviewed May 15, 2014

Stayed here with friends for an extended weekend of seeing the sights. Loved the location! The Magnificent Mile was only half a block away. We also walked to Millennium Park and the Art Institute and Field Museum. There are many restaurants within walking distance. Garrett Popcorn was next door and we learned why people stand in line for it. The hotel was clean, safe, and comfortable, except our room was warmer than we like it. We were there in April and the air conditioning seemed to be turned off. The hotel is a good choice for doing the typical tourist activities.

Stayed: April 2014, traveled with friends
Thank Irhurdle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 16, 2014

Thank you for sharing your experience. We are so happy you enjoyed your stay and found our guest rooms to be clean and comfortable. We couldn't agree with you more, our location is great and convenient. Our hotel is located in the center of Michigan Avenue, next door to Garrett’s Popcorn, and walking distance of Navy Pier. We are so glad to hear your stay was enjoyable and look forward to your next visit to Chicago!

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Reviewed May 13, 2014 via mobile

Close to the action, great restaurants in and around it. Walking distance to many popular attractions. Downside is the cost of parking. $57/day for Valle. Not much less for parking your own in their lot. However, we did see a lot a couple of blocks away that said $14/day. We had already parked so we went with the Valle service for the weekend. Plus we were so tired from all the walking we had done we didn't have the energy to get the car and switch ramps. Hotel clean and comfortable. Pool is long and thin. It had a lot of people in it and not a lot of seating. We weren't there for he pool so it didn't affect us. We would stay here again. Check out the restaurant and donut shop in the hotel!! They were really great!!

  • Stayed: May 2014
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2  Thank CDC118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 16, 2014

Thank you for your positive feedback. We work hard to exceed guest expectations and it is wonderful to hear your stay was beyond. We really enjoy the Magnificent Mile; between the shopping, attractions, and restaurants it is really hard to beat our fabulous location. We are glad you had an excellent stay at the Courtyard. We hope to host your next trip to Chicago!

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Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
Price Range: $125 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Official Description (provided by the hotel):
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard

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