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“Girls weekend in Chicago”

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Courtyard by Marriott Chicago Downtown/Magnificent Mile
Ranked #41 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed June 24, 2013

We got the extra large 2 queen bed and pull out couch room. The extra room was great, we also had a frig which was nice. The door men were wonderful especially Gabriel was most helpful with apps to find which bus to go on with our phone. Location was great for walking to most places. We were on the 21st floor never heard anyone in the halls or doors closing.

Room Tip: If you need extra room get the ones with the couch in it, its worth the extra price.
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  • Stayed: June 2013, traveled with friends
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Thank mitzymay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 17, 2013

There is nothing better than having a girl’s weekend in Chicago! With all of the shopping, restaurants, and attractions, what more could a girl ask for! We are delighted to hear you enjoyed the extra large queen beds and the pull out couch. Those are comfortable and perfect for an outing just like yours. Thank you for your comments about our staff, Gabriel, is a strong asset to our team. We are so happy you had a nice and quiet stay. We hope that you come back soon!

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745 - 751 of 1,240 reviews

Reviewed June 23, 2013

When planning a trip to Chicago would definitely recommend this hotel. The location was fantastic. Right near Michigan avenue a shopper's dream. Also if you like to run as my husband and I do it is very close to lakeview drive.

The staff was very helpful and very professional. Also very friendly. Since breakfast is not included you can get your morning caffeine at the Starbucks in the lobby or walk across the street to dunkin donuts

Room was very quiet and dark perfect for sleeping.

Also if you want to use public transportation it is very close to the red line.

  • Stayed: June 2013, traveled as a couple
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1  Thank Janis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 17, 2013

We couldn’t agree more with you about how fantastic our location is and being a shopper’s dream! We are located only steps away from Michigan Avenue’s fabulous shopping, restaurants, and main attractions! Thank you for sharing your kind words regarding our helpful and friendly staff. It was a pleasure hosting your stay and hope to have the opportunity to do it again soon!

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Reviewed June 21, 2013

This is easy- I would love to stay at a hotel just like this one in any and every city I visit! The location is perfect, just off the Magnificent Mile, in the middle of it- halfway to all the action up north, and south! Easily walk to everything. Starbuck's: on the bottom floor- what a bonus! Requested upper floor, so we had some view, and it was pretty quiet. Beds were divine, and room and bathroom spacious, and immaculately clean. Fast elevators. Chic lobby. But the best part was the staff- so helpful, always available to answer questions, welcoming, smiling, attentive. Neil, Harry, David, you were all so amazing, so friendly and helpful. And Jen! Writing a list of vegetarian restaurants AND ideas and tips for home meals for my newly vegetarian daughter? Wowsie! I almost hate to tell the whole world about this place, but from other reviews, the word is out, anyway. Perfect in every way.

Room Tip: Upper floor, away from elevators.
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  • Stayed: June 2013, traveled with family
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1  Thank FlowerGalAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 17, 2013

We couldn’t agree more with you about how fantastic our location is and being a shopper’s dream! We are located only steps away from Michigan Avenue’s fabulous shopping, restaurants, and main attractions! Thank you for sharing your kind words regarding our helpful and friendly staff. It was a pleasure hosting your stay and hope to have the opportunity to do it again soon!

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Reviewed June 20, 2013

I was in Chicago for a conference and stayed at this Hotel for 3 nights. My reservation was through the Conference Housing Desk so I got the group rate. Friendly welcome on checking in, My room was not ready but they were more than willing to hold my bags in the meantime. I was informed during the check in process that the conference organisers had decided to give me 50% off my room rate as a special surprise and that made my day.

Rooms are clean, nice comfortable beds, large work desk, TV, not much to complain about. Not much noise from outside except the occasional siren, I was jet lagged so could not sleep much the first night, but slept well the rest of the nights.
I however would have appreciated the addition of an in room safe which was missing. Addition of a pair of bathroom slippers would also be welcome.

High speed wired and wireless internet access was free and I did not have any problems connecting to the same in the room.

The Hotel stands out in terms of location and customer service. Almost everything is within walking distance. Lots of shopping, restaurants, including a Garretts popcorn place around the hotel. The staff was very friendly and always willing to help. I appreciated the warm " Welcome Back Sir" after a long day at the conference.

If I am ever back in Chicago, this would be my choice of stay.

  • Stayed: June 2013, traveled on business
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2  Thank swastikrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 17, 2013

It was our great pleasure to be apart of the SHRM 2013 housing. Thank you for choosing our hotel as your accommodation choice during the conference. We apologize your room was unavailable upon check in, however, your luggage is securely held while you can check out our hotel, and our surroundings; such as restaurants, shopping, and main attractions. Fun surprises such as finding out your hotel room is half off can really make the trip even better! We are so happy to hear your stay was comfortable and quiet and that we were able to accommodate to your requests. Thank you for your kind words regarding our staff, we work hard to exceed guest’s expectations and great experiences such as yours only make us even prouder to be of assistance for you at the Courtyard!

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Reviewed June 19, 2013 via mobile

Stayed here for a recent convention. Great location... close to God food and night life. Comfortable and clean rooms and very nice staff. Our only problem was that our rental car was broken into and our GPS was stolen from inside a hidden console. Overall, I would stay here again.

  • Stayed: June 2013
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Thank Maggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded June 20, 2013

Thank you for your short and sweet review! We are so happy you were able to enjoy our location as much as we do! Chicago has the best food there is and to top it all off an amazing night life. We couldn't agree with you more regarding great food! We apologize that your rental car was broken into and your GPS was stolen. We can't imagine what you went through after that your hectic incident. We are so happy that you still had a wonderful time and it was our pleasure providing you with a comfortable and clean room and thank you for sharing your nice comments about our staff. We look forward to your next stay in Chicago!

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Reviewed June 16, 2013

We were extremely pleased with our stay at the Courtyard. The location couldn't be better, and our room (1125) was exceptionally quiet and comfortable. We would agree with other reviewers who talk up the staff - they really are very pleasant and helpful. Likewise, the hotel is getting a bit dated in comparison to other properties in downtown Chicago - but for the rate we paid, we thought we received very good value.

  • Stayed: June 2013, traveled as a couple
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Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded July 17, 2013

It was our pleasure hosting your stay, we are so happy you chose the Courtyard as your accommodation choice! It is so exciting to hear you were able to enjoy our location as much as we do! Being located eleven floors up is plenty high to be away from any noise from the city streets; it’s great to hear your stay was quiet and comfortable. We hope to see you again soon!

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Reviewed June 14, 2013

We came to Chicago for a brief stay and couldn't have chosen a better place to stay. The location was excellent and the staff incredibly friendly and helpful. Our room overlooked the city and was well appointed and comfortable. They had a long shelf in front of the window which worked well for putting our suitcases and keeping them out of the way. The front desk staff helped us with directions around town as well as the best way to get to Wrigley Field and the airport. We went to Shaws oyster bar on our last night, which is directly across the street, to hear some Chicago Blues. They have music during the week at 7 which worked well for us. Great fun! We'd definitely return to the Courtyard.

Stayed: June 2013, traveled as a couple
Thank LL28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded June 20, 2013

Thank you for sharing your memorable experience at our hotel! We couldn't agree more with you about our awesome location. We are so happy we were able to accommodate you during your stay with a nice view and we are happy to hear your feedback regarding the shelf in front of the window. Thank you for your kind words about our friendly staff we work hard to exceed guest expectations and it is always very rewarding hearing your delightful experience. Our concierge always has the best recommendations; Shaw's Oyster Bar is great! We hope you come back and visit again soon!

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Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
Price Range: $119 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Official Description (provided by the hotel):
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard

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