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“Memorial Day Weekend”

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Courtyard by Marriott Chicago Downtown/Magnificent Mile
Ranked #37 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed May 27, 2013 via mobile

Nice place. The staff was very friendly and helpful. This place is close to many of the things people want to do. A ways to Museum Campus. All the eating and shopping you can handle within walking distance.

  • Stayed: May 2013
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Thank Velohog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded June 7, 2013

Thank you for sharing your thoughts about our friendly and helpful hotel. You are correct; we are located in the heart of the city surrounded by restaurants, main attractions, and shopping. The Musuem Campus is a few miles away from all of the hotels in the downtown, however, there is a cta bus route that goes to the campus and downtown every few minutes and it can be caught right ourside of our hotel on Michigan Avenue. Next time, talk to our concierge so we can get you to and from the Musuem Campus in no time! We hope to see you again soon!

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820 - 826 of 1,303 reviews

Reviewed May 27, 2013

I stay here routinely for business. Super professional staff. Great rooms. I often eat in the hotel restaurant vs. going out, because the food is so great.

Highly recommend for business traveler and for sighting/shopping due to its great location just off of Michigan Ave.

  • Stayed: April 2013, traveled on business
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1  Thank BizTravelIndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded June 7, 2013

Thank you for your loyalty to our hotel and your excellent comments about our staff. We work hard to exceed guest expectations, it is important to remain professional and attentive at all of our guests. We thank you again for your kind words, we look forward to your next stay!

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Reviewed May 16, 2013

If you can take profit of your time, walking around at Michigan Av, this is the best Hotel. Froim 2 blocks you´re close to Michigan Av, the main one. To the other side, in 30 minutes you can be at Navy Port.
Was really well located with very nice rooms and excelent people to attend you.

Room Tip: They also have a very good garage, if you arrive by car. But is about $40/day. expensive.
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  • Stayed: May 2013, traveled on business
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1  Thank Marcos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 23, 2013

Wow, thank you for sharing your thoughts about our location! We couldn't agree with you more; we love our location because we are in the center of Michigan Avenue. Our Hotel is only steps away from the Magnificent Mile shopping, restaurants, and main attractions. Thank you for your warm comments about our staff!

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Reviewed May 14, 2013

We will stay at this hotel on our next trip, no doubt! Service was awesome. Attentive, polite, friendly, and amazingly helpful! Can't say enough good things about the staff. Hotel was super clean and comfortable. Loved the pool. Attached garage is very nice. Will try the restaurant on our next visit. Easy walking distance to Magnificent Mile, restaurants, and attractions.

Only negative - would have liked a mini refrigerator in the room.

  • Stayed: May 2013, traveled with family
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1  Thank Pamela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 16, 2013

No doubt, we would love to have you back at our hotel! We look foward to you staying with us again. We are so happy that you had an amazing experience with our polite, and friendly staff. Thank you for your awesome review! We can't wait to have you back!

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Reviewed May 11, 2013

My family and I stayed there for two nights and we had a wonderful experience. The hotel is very good, especially the service and location. I'm sure when I come back to Chicago I will stay there again. I recommend to everybody.

  • Stayed: May 2013
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Thank Meifreitas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 16, 2013

Thank you for sharing your excellent experience! Our staff works hard to exceed guest expectations and it is so rewarding to hear about your most recent stay. Come back soon!

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Reviewed May 8, 2013

Had a wonderful experience at Courtyard Marriott Chicago. Great room, free internet and printing, great TV lineup, nice restaurant on site, friendly staff, convenient parking garage and reasonable room rates with no surprise room charges like some other hotels. I will stay here again.

Room Tip: Room was so quiet as this is not the main street so probably all rooms are good ones.
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  • Stayed: May 2013, traveled solo
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Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 16, 2013

Thank you for your short and sweet review. We are delighted to hear we were able to accomodate your during your stay. We hope you visit again soon!

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Reviewed May 7, 2013

My two daughters, two nieces, and I stayed there for 3 nights last weekend. What a wonderful experience!!! The great things were the location is so close to everything, the very efficient staff, clean rooms, great beds/pillows, the doorman was wonderful (as mentioned before, talk to him about where to go and he will have his business card or coupons for discounts and first in line cards!!!!). We were moved to the front of the line at Gino's and did not pay a covercharge at The Redhead (piano bar) or at the Castle...... WAY TOO MUCH FUN EVERY NIGHT!!!!

I have to say that we unloaded at the wrong Marriott (3 blocks away) and the staff at that location actually rolled our luggage on a rack from that Marriott to the Courtyard......and THEN found the rest of my party who were attempting to leave the first Marriott parking lot..... and jumped in with them to help them get over to the Marriott we were booked at!!!! What a guy!!!! Just wished I caught his name!!!!

Thanks to everyone who made our weekend so fun!!!!

  • Stayed: May 2013, traveled with friends
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Thank marieNorthDakota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_of_Sales_CY, Guest Relations Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 16, 2013

You're review is full of energy and the Courtyard Loves it! We are delighted to hear you had an amazing time withy our daughters and neices. We thank you for your loyalty and staying with us for three nights. We are so happy you were able to admire our location as much as we do. We love our location; we are in the center of the city surrounded by the most exciting resturants, shopping, and attractions. We thank you for your kind words regarding our staff; we work hard to exceed guest expecations and it is always rewarding hearing about your experience. It is so great to hear that your experience hopping from restaurants and bars was easy and convenient because of our concierge and staff. We hope you come back to Chicago to have another fun evening out! Now that the weather is getting better, Chicago only becomes more fun. We hope to see you soon!

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Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
Price Range: $108 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Official Description (provided by the hotel):
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard

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