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“Nice Location is the Only Thing worthwhile”

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Crowne Plaza Chicago West Loop
Ranked #96 of 190 Hotels in Chicago
Certificate of Excellence
North America
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Location is the Only Thing worthwhile”
Reviewed March 5, 2007

I stayed at the Crowne Plaza Metro for three consecutive weeks for a business related function. The rooms are nice and I never experienced any problems with the housekeeping, but, these are the only things that were problem free. I always requested a King Bed No Smoking room on my reservations, but it seemed that every Monday when I checked in, all the Kind beds we already occupied. I know this was a load as I was with a group of 50 and there were people that checked in after me and got King beds. Of the 4 meals I ordered from the restaurant, 3 had problems and had to be returned. I finally gave up and started going down to Greek Town. As for the 'High-Speed' internet, dial-up is faster. The fitness facility is composed of two stationary bikes, 2 tread mills, two ellipticals and some dumbells. The pool that the website shows is actually two blocks East located in the Presidential Towers condominium. Now, you may think that this is not a real issue...think 500 people vying for the same equipment. Our group did get great rates, 109.00/night and I think we got about the same service.

  • Liked — Location
  • Disliked — Service, High-Speed Internet svc and restaurant.
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank alep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chicago West Loop

Property: Crowne Plaza Chicago West Loop
Address: 733 W Madison St, Chicago, IL 60661-2401 (Formerly Crowne Plaza Chicago - The Metro)
Phone Number:
Location: United States > Illinois > Chicago > West Loop
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#90 Business Hotel in Chicago
#90 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Chicago West Loop 3.5*
Number of rooms: 398
Official Description (provided by the hotel):
Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. ... more   less 
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Also Known As:
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro

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