Stayed overnight on a quick trip through the city. If you know Chicago well and are just in for meetings, work, hospital, etc, this hotel is for you. Great rooms (I was upgraded to a King suite) and perfect location especially for the hospital complex. Hotel feels like a small apartment building. However, there is very little service in this hotel. Check in was chaos, so prepare for a bit of a wait. (Small front desk, seemingly untrained staff). Also, there is no concierge or local knowledge. If you are a tourist, need info or don't know the city, this isn't the hotel for you.
Sky Terrace is a great idea but executed terribly. Bartenders are obnoxious and craft cocktails were bland and watery. Also, warm prosecco and no flutes. There is a Crate and Barrel two blocks away -- no excuse for not having the right hardware. If you want a sky view, plan to go to Nomi instead. I won't speculate on the cause of problems with the hotel staff, but just know -- great rooms and huge gaps in service. Trendy, clean decor. My room had no view, but otherwise was lovely. (I'm a sucker for window walls and electric blinds/curtains.
- Official Description (provided by the hotel):
- Chicago's newest four star boutique hotel located just steps away from the Magnificent Mile on Michigan Ave, Chicago beaches, Navy Pier, and the restaurants of Streeterville. Experience IVY a Hotel like no other... Look to the IVY as your luxury boutique hotel experience in Chicago... Elegant, sophisticated, stylish, incredibly comfortable and quiet, the IVY is everything you’re looking for. The IVY Hotel offers distinguished and discreet personalized service. You'll find its sleek modern decor refined and understated, complemented by works of fine art from local artists. Each room and suite has been custom designed with functionality in mind. Soaring 16 floors high and with 63 rooms mostly composed of suites with your comfort in mind. Amenities at the IVY positively define luxury. ... more less
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