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“Fabulous rooms. The rest just okay.” 4 of 5 bubbles
Review of Ivy Boutique Hotel

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Ivy Boutique Hotel
Ranked #79 of 185 Hotels in Chicago
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous rooms. The rest just okay.”
4 of 5 bubbles Reviewed July 14, 2013

The layout of the room was fabulous. A night owl can stay up in the sitting area without disturbing the sleeper. The beds were heavenly. The bathroom was luxurious. On the morning we left, the lobby floor was soaked because it was being mopped. Was that not something that could be done during the night or in the very early hours of the morning? The layout of the lobby is very impersonal and unwelcoming, and the staff didn't really do anything to make it warmer.

  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CeCee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, July 17, 2013
Dear Guest,

Thank you for taking the time to write a review about our property. I'm glad you enjoyed the sitting area separate from the sleeping area. I'm sorry that you witness the lobby floors being serviced. In no way is this a normal occurrence and I do apologize. We hope to gain back your trust on your next visit to Chicago!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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660 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
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English first
IL
Level Contributor
228 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

My husband and I stayed at the Ivy a couple of weeks ago and will definitely try to stay there again. The location on Ontario, just two blocks off of Michigan Ave was perfect. It was much quieter than some luxury hotels on the Magnificent Mile. The staff was friendly, helpful, and well-informed. They have a lovely rooftop bar as a place to end a long day in a relaxing way.

Room Tip: This hotel has a ultra-modern decor and vibe.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Psyprof51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, July 17, 2013
Dear Guest,

Thank you for taking a moment to write a wonderful review about our property, the IVY Boutique Hotel. I'm so glad that you and your husband enjoyed your stay with us! The area that the hotel is located in is called Streeterville and is known for being a quiet zone in Chicago, which our guests love! I'm happy we could accommodate you and we can't wait to welcome you back to the hotel!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 9, 2013

I checked into the Ivy Hotel in Chicago for a work trip in June and I was blown away. My room was amazing, large, and had all of the comforts from home. Room service was affordable, quick, and good. Not the best food I have ever had by any means, but good for room service. There are only 5 rooms to every floor so the hotel was very quiet. The rooftop terrace has great view, and is a great spot to catch a drink before dinner or attend happy hour. Over all this was by far one of my favorite stays in Chicago. Thank you Ivy Hotel!

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lindsay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, July 17, 2013
Dear Guest,

Thank you for taking a moment to comment on your recent stay at the IVY Boutique Hotel. I'm so glad that you thoroughly enjoyed your guest suite as well as our rooftop lounge, SKY Terrace. I hope you will join us again on your next business trip to Chicago!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheboygan, WI
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed July 9, 2013

We stayed for a whirlwind overnight on July 6-7 2013. We arrived at 3:30 (our documents stated check-in was 3:00) but noticed a placard at the registration desk that announced the check-in time was 4:00. We found our room was ready and we were greeted pleasantly. We were told of the skytop lounge, but never made it there.
Our room was a modern, very clean and well-appointed studio. The bathroom (especially the shower) was phenomenal with a rainfall showerhead and an adjustable wand that made rinsing off an experience!
The large flat screen was great to watch from the cozy King-sized bed. When we arrived back to our room to crash, the turn-down service had left a few bite-sized treats as a bedtime snack. Beats most of the other stays I've had in Chicago over the past 10 years and at a very competitive price!.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank drdobg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, July 17, 2013
Dear Guest,

Thank you for taking the time to write a wonderful review about our property on TripAdvisor. I'm so happy that you enjoyed the rainfall shower and California Kind size beds. It would be a pleasure to welcome you back to the IVY Boutique Hotel!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boulder, co
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

First, the good: for the price point, the rooms are modern, minimalist, well-designed, and comfortable. The bad: the general ambience is form/flash over substance, the lobby bar attracts people to a hotel entrance with whom you mightn't want to associate, and the hotel services/amenities are skeletal (at best). The ugly: this entire property self-evidently revolves around its roof and lobby bars (and personnel efforts are clearly aligned therewith), there is consequently very little filter on who is permitted into the hotel elevators, and arguably some of the most sophomoric front desk clerks my wife and I have ever come across anywhere in the world (i.e., quite literally were unable to offer basic advice on local restaurants/airport transport).

Part of the never-ending challenge associated with TripAdvisor is that praise and scorn are conspicuously overdone to the detriment of -- balance. While this is far from the worst property, the danger is that the manifest over exuberance will mislead those looking for a high quality boutique. This is just not a high quality property (or a "fine hotel" as some have ponderously stated) for a major US city, but it is adequate for the price point. For comparison purposes, Hotel Vitale in San Francisco is only a 4 star property (worth questioning whether Ivy is remotely a 4.5 star property to begin with), but is a wildly superior experience from soup to nuts -- full stop.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank dylanjefferies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, July 17, 2013
Dear Guest,

Thank for taking a moment to comment on your recent stay. I'm sorry that our staff was unable to accommodate you during your stay. I'd be happy to further discuss your stay by email or phone at your convenience. I hope you would still consider us for future stays to Chicago!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
E. james@exploreivy.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
3 reviews
5 of 5 bubbles Reviewed July 8, 2013

My husband and I love the boutique hotels, and this one did not disappoint. The design of the rooms is terrific, and thoughtful. The bed was very comfortable (and we are very picky about beds!).
The proximity to everything was a great bonus as well. And the room was quiet. No trouble getting a cab, and the staff was quite accomodating. Would definitely go back!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenhill63376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, July 17, 2013
Dear Guest,

Thank you for taking a moment to comment about your recent stay at the IVY Boutique Hotel. I'm glad that you enjoyed our amenities such as our wonderful beds within our guestrooms. We would enjoy the opportunity to welcome you back to the hotel!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ross, Ohio
Level Contributor
76 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 bubbles Reviewed July 5, 2013 via mobile

First let me say the title takes into account the many fine eateries within a stones throw.
We prefer very nice boutique hotels as opposed to large chain brass and glass cookie cutter operations. The Ivy hit the nail on the head.
From the first person I encountered , the valet parker, to Alex at the front desk and the entire staff incluing the Sky Terrace bar everyone was GENUINELY friendly.
The room we had was a king suite, a real suite with separate sleeping area and living room. 650 sq ft. The decor is very modern. Very techy from the push button curtains to the TV in the mirror in the bathroom. Very cool.
3 TVs in all two large and the mirror. The bed was soft yet firm with lots of pillows.
The shower was the rain variety. The toiletries were ample and nice quality including bath salts for the tub.
The sky terrace bar was a perfect place for a late afternoon early evening cocktail. Plus they have a nice menu of small bites which smelled very good.
The location is very good about a block and a have from Michigan ave. The Coach store is at the corner so you will have a landmark. About 4 blocks from the beach and navy pier!
We had a great stay!

Stayed July 2013, traveled as a couple
Helpful?
Thank amrdia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, July 17, 2013
Dear Guest,

Thank you for taking the time to write a wonderful review about our property on TripAdvisor. I'm so glad that you enjoyed the amenities within our boutique hotel. I'm also happy that my staff was able to give you an amazing experience just with their personalities. I hope to welcome you back to the hotel in the very near future!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ivy Boutique Hotel

Property: Ivy Boutique Hotel
Address: 233 E Ontario St, Chicago, IL 60611-3214
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #79 of 185 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ivy Boutique Hotel 4.5*
Number of rooms: 63
Official Description (provided by the hotel):
Chicago's newest four star boutique hotel located just steps away from the Magnificent Mile on Michigan Ave, Chicago beaches, Navy Pier, and the restaurants of Streeterville. Experience IVY a Hotel like no other... Look to the IVY as your luxury boutique hotel experience in Chicago... Elegant, sophisticated, stylish, incredibly comfortable and quiet, the IVY is everything you’re looking for. The IVY Hotel offers distinguished and discreet personalized service. You'll find its sleek modern decor refined and understated, complemented by works of fine art from local artists. Each room and suite has been custom designed with functionality in mind. Soaring 16 floors high and with 63 rooms mostly composed of suites with your comfort in mind. Amenities at the IVY positively define luxury. ... more   less 
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