It was an easy pick up nearby our hotel. Our tour driver was full of great info and fun facts on the bus tour. Very professional, answering any questions and offering lunch ideas before our boat tour. The 75 minutes river cruise was unbelievable! Our tour guide was enthusiastic and you can tell he just loved what he did! The crew was great and the information shared was interesting! Who knew I learned to love architecture! I'd, defiantly recommend this tour to anyone, especially a first time visitor to Chicago,like me!