My wife had a conference at this hotel and so we took the opportunity to "staycation". Nice hotel, but everything was an add-on. For the price of this hotel, to have to pay $12.95/day/computer for ANY internet access is unconscionable (and don't tell me it's industry standard when I can go to a red roof in and get it for free). I wouldn't be this hard if they at least provided free wi-fi in the lobby - but no, not here!
Breakfast was expensive. A second rate buffet offering for the "reasonable" price of $18.95. Don't bother with ala carte because when you add coffee to virtually ANY entree, you'll approach or exceed the $18.95. Most ironically, the ala carte entrees were obtained by the staff by going up to the buffet and taking them off of the stations...so much for paying extra for fresh!
Finally, I had tickets to the Cubs game. Needed a way to print them out. I was offered the business center for $5.95 for computer access and $1/page to print out the tickets. Even the concierge, wouldn't help.
If this is how they treat members of their loyalty club, good luck to anyone else.
While the property is nice, I wouldn't stay here again. There are hotels out there who actually want my business.
- Official Description (provided by the hotel):
- Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago, Illinois, hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel in Chicago, Illinois, is a traveler's reprieve. Discover modern yet indulgent Chicago, IL, hotel suites featuring luxurious bedding, functional design and technology. Delight in unique culinary creations at Asado Urban Grill, our restaurant serving contemporary American fare, or indulge in a carefully crafted cocktail at R-Bar, offering R-tinis in a stimulating and lively atmosphere. Adhering to the vision of offering more, this stylish Chicago boutique hotel provides the ultimate in meeting and event space, perfect for corporate meetings or elegant receptions. Discover an elevated sense of modern luxury at Renaissance Chicago O'Hare Suites Hotel. ... more less
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- Also Known As:
- Renaissance Chicago o`Hare Hotel Chicago
- Chicago Renaissance