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“Incredibly and genuinely friendly staff”

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Hotel Lincoln, a Joie de Vivre Hotel
Ranked #44 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Santa Barbara, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Incredibly and genuinely friendly staff”
Reviewed September 13, 2013

Yes, the decor is lovely, yes the rooms feel warm and comfortable, but what compelled me to write a review for the first time ever was the staff friendliness. I felt among friends; everyone, from the reception staff, to the cleaning staff, to the maintenance guy whom I ran into in the halls, was extremely nice and went beyond the call of duty to make sure my stay was extremely pleasant.

  • Stayed September 2013, traveled on business
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Helpful?
1 Thank Ursula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (558)
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Houston, Texas
Level Contributor
168 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 8, 2013

The title says it all - the service here is absolutely wonderful and pristine. All staff are helpful and kind and look impeccably dressed. The location of this hotel is so perfect - right across the street from Lincoln Park where there are always activities and super close to downtown and great public transportation. The only downside is that the rooms are pretty small - but you probably won't be in the hotel much anyway, right?

Really great experience here

Room Tip: Ask for a room facing Lincoln Park
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  • Stayed September 2013, traveled on business
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Helpful?
2 Thank kugali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, NJ
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 7, 2013

We loved this hotel. We felt so welcome from the moment we arrived. It's so different from your "typical" big chain hotel. Every staff person we encountered during our stay was more than happy to respond to our requests. The location was excellent. It is right across the street from Lincoln Park where there is a free zoo and conservatory. It's also close to public transportation which is definitely the way to go. Wrigley park is a short bus ride away. And there's a roof top eatery with a great view.

Room Tip: It was our first time here. We were on the 3rd floor away from the lake. It was very quiet.
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Green Features: This is very important to us, we appreciate that it's important to them also.
  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
1 review
Reviewed September 4, 2013

Great location, walked to many restaurants, zoo, and Wrigley Field. Easy to catch bus to museums or walk if up to it. Very clean room and friendly service. Nice restaurant in hotel with outside eating for people watching.

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank LDPotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2013

A character hotel with style. We booked a lakeview room which was a reasonable size and very comfortable. The location was great for the Old Town and Lincoln Park Zoo. Glenn (clearly the top guy for customer service in Chicago) greeted us and rang up to the room after a few minutes to check all was well. He helped us with advice and knowledge of where to go, what to do, etc

We had to change our plans and book out a day early and Glenn accommodated this with efficiency and understanding. If you see him using a red mug with the motto "Keep calm and carry on", it was our little thank you to him.

Yes, we'd stay there again.

Room Tip: If you don't like small rooms, pay a little more for a big one. Easy.
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2013

Stayed here with my wife and newborn twins for a friend's wedding. Hotel was very hip, in a great location, and had good ancillary services (food, gym, meeting areas, common areas, etc), but what stood out to me was their commitment to customer service that went above and beyond and exceeded all expectations. We were graciously upgraded to a family suite to have a separate room for our young twins to sleep. Then, the staff was very attentive helping us get everything set up for their sleeping area (two pack and plays, linens). I just couldn't have asked for more. We were also celebrating our wedding anniversary that weekend and it made all the difference for us to have the family suite so we could have a sitter stay in the adjoining room at the hotel. The front desk also did a great job helping out the wedding party the day of the wedding, getting cabs to the church and coordinating some refreshments and snacks. Just an unbelievably great experience here. Can't wait to go back and stay here again.

Room Tip: Family suites available, though probably limited. They have bunk beds and a separate bath adjoining.
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  • Stayed May 2013, traveled with family
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Helpful?
2 Thank Funboss2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, New York
Level Contributor
123 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed September 2, 2013

Very cute hotel. Rooms are a little on the small side, but very nice. Hotel staff were very courteous and helpful. Beds very comfortable. There is a small restaurant on site as well. Restaurants in the area.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lincoln, a Joie de Vivre Hotel

Property: Hotel Lincoln, a Joie de Vivre Hotel
Address: 1816 North Clark, Chicago, IL 60614-6043
Phone Number:
Location: United States > Illinois > Chicago > Lincoln Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #44 of 188 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Lincoln, a Joie de Vivre Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
Located just north of Chicago’s downtown financial and retail hubs, Lincoln Park is the city’s most charming and historically rich residential community, where tree-lined streets are dotted with a mix of million-dollar-plus homes and classic three-flat apartment buildings and sidewalks buzz with energy from families, DePaul University students, young professionals, fitness buffs, and visitors to the city. At the center of it all is Hotel Lincoln. Hotel Lincoln is an upscale boutique hotel with an eclectic-meets-collegial vibe, offering 184 guest rooms, executive meeting space, a lobby-level European-style coffee bar, a spacious rooftop lounge with panoramic views of downtown Chicago and Lake Michigan, and the acclaimed Perennial Virant – helmed by award-winning Chef Paul Virant. As Joie de Vivre’s first hotel east of the Mississippi, the property is uniquely designed to not only connect Chicagoans with iconic city gems, but also give travelers a taste of what life is really like in the packed-with-personality city. ... more   less 
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