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“Ideal Chicago Location” 4 of 5 stars
Review of River Hotel

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River Hotel
Ranked #61 of 185 Hotels in Chicago
Certificate of Excellence
Warwick, Rhode Island, United States
1 review
“Ideal Chicago Location”
4 of 5 stars Reviewed July 15, 2013

Perfect location for serious walkers to all the main points of interest, with the CTA as a superb backup to get you anywhere in town. The hotel was comfortable, secure, and the amenities were just right, from complimentary coffee bar, water dispensers, to highly responsive Housekeeping staff for extra towels and toiletries. Desk staff was warm, friendly and helpful, especially Roman, who shepherded early check-in for us. Not to be missed in Bella Bocino's located off the lobby...eat in or room service...the house special pizza and the ravioli are not to be missed.
We had a memorable four day visit!

Room Tip: ask...we were celebrating a birthday, an asked for a 'room with a view'. Danielle in Guest...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Roseanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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864 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Buenos Aires, Argentina
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 14, 2013

We have had an excellent stay at this hotel.
Location is perfect, in front of the river, one block from Michigan Ave, and close to catch tours and river tours.
Our room (superior with Kitchenette) was very comfortable, river view, with wifi, and with refrigerator and microwave.
Personnel were very helpful and attentive.
There is a good restaurant connected to the hotel and our experience there was very good.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NANOCAMPANA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 12, 2013 via mobile

We are currently staying at The River Hotel with 2 couples in one room. We pulled the couch out and we found a mountain in the middle of it with a stain that looked like blood. We couldn't get a different room because they were booked. We had to sleep on two roll-a-aways. What a romantic weekend! We also could not get a discount or refund because we booked through Expedia. Ridiculous! Poor customer service.

  • Stayed July 2013
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Sbuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahti, Finland
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2013

The hotel was well equipped, the rooms nice and the staff friendly. The location by the Chicago River was ideal. The only minus was the standard of the adjacent restaurant. Service at breakfast was poor and not money's worth. On the last morning we found a really recommendable place for having breakfast namely the South Water Kitchen at 225 N. Wabash Avenue.

Room Tip: Nice view over the river.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

We recently stayed here for a short stay in Chicago. The rooms made it possible for the family to stay together, which was a big plus. But the space was so well organized that we never felt like we were on top of each other.

The staff simply couldn't have been nicer or more helpful. At every turn they either anticipated our needs or filled them immediately. Thoughtful touches abounded, from the laundry facilities to the refillable water bottles and purified water available on every floor.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed July 11, 2013

Every aspect of our stay here was superb. The hotel rooms were immaculate and the view from our children’s’ tower room was wonderful. We dealt with several members of the hotel staff and they all went above and beyond to ensure our stay was very comfortable. The hotel’s central location allowed our family to walk to many attractions with nearby rail and bus service available as well. I highly recommend this landmark establishment.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MAC224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2013

Hotel location couldn't be better, try for a street view if possible. Room large very comfortable, staff first rate. Bacinos Bar ideal for bite to eat & drink, staff very good.
Overall professional standard throughout. Would I stay again? Without a doubt.

Room Tip: Street view gives great view of river and city.
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  • Stayed July 2013, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank LeslieM48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about River Hotel

Property: River Hotel
Address: 75 East Wacker Drive, Chicago, IL 60601-3756
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Luxury Hotel in Chicago
#38 Romantic Hotel in Chicago
#48 Family Hotel in Chicago
#56 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Hotel 4*
Number of rooms: 121
Official Description (provided by the hotel):
Step out of the River Hotel and into the stunning surroundings of Downtown Chicago. Shimmering skyscrapers tower over the Chicago River as Wacker Drive bends to meet the city’s most famous thoroughfare, Michigan Avenue the start of the Magnificent Mile. These sights sit just steps from the inviting accommodations of the River Hotel, a Downtown Chicago boutique hotel devoted to providing personal service and a helpful range of amenities for business and leisure travel alike. Our Michigan Avenue hotel boasts an array of thoughtful onsite amenities: instant registration and checkout, 24-hour concierge service, complimentary high-speed Internet access, a modern fitness center, chilled, purified bottled water, and three state-of-the-art meeting rooms make for a seamless business travel experience. Savor authentic Italian cuisine and fabulous deep dish pizza at the onsite restaurant, Bella Bacino’s Italian Bistro & Pizzeria. The Chicago River Hotel offers everything you need in the heart of it all. ... more   less 
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Also Known As:
River Hotel Chicago
Club Quarters Chicago
Club Quarters Hotel Chicago
Club Quarters Wacker Michigan

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