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“Acme Hotel - A Perfect Fit” 5 of 5 stars
Review of ACME Hotel Company Chicago

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ACME Hotel Company Chicago
Ranked #20 of 189 Hotels in Chicago
Certificate of Excellence
Sparta
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Acme Hotel - A Perfect Fit”
5 of 5 stars Reviewed November 7, 2013

I came to see Chicago with my two teenage children. From what I could tell about the Acme online, it seemed like it would be a good fit for us--boutique without being stuffy, food on site, great location, and the kind of cool, modern feel we like. But...spoiler alert...the hotel was even BETTER than I expected. We were upgraded to a suite upon our arrival, which was perfect for our party of three. Now, my son definitely did not sleep comfortably on the pullout, but my daughter and I slept like queens in the heavenly beds. (We just swapped the rest of our trip...hey, they're young!) The bed linens alone are just blissful, especially after a long late night flight. All of the Acme staff are upbeat, helpful, and genuine. The on-site bakery is to die (try the cake balls-- cinnamon was the best), and I smiled every time I got into the elevator. My favorite album covers lined the elevator walls and it felt like someone had raided my high school record collection.

The shower was great, loved the bathroom. The rooms are a decent size for a city hotel, especially the suite. BE CAREFUL...they have an electronic treat tray in the kitchen area and my son lifted the tube of $5 reese's pieces BEFORE he read the "you lift it you bought it" sign. No biggie, but be fair warned. Although we didn't have a special view, we were more than happy with our room. Free wifi, great flat screens with ipod docs, and great cozy bathrobes. The location is perfect too...we walked everywhere. I'd come back here in a hot minute.

Room Tip: If you have more than two in your party, I recommend a suite.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LSinNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, November 9, 2013
Hi, LSinNJ!

We can't thank you enough for such great review. I'm so glad to hear that you and your family enjoyed your stay. Just a note about the elevators- all of the album covers displayed come from the owner's personal collection. Pretty cool, right?

I'm glad the hotel and our staff could exceed your expectations. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,531 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (280)
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English first
Canberra, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 3, 2013

This was a great hotel. As soon as we arrived we were greeted by friendly staff and provided us with some tourist information about chicago and a map of the area. The room was funky and had a zipper painted on the wall and large red lips on the bathroom mirror. The room also had a table and chairs which was a pleasant surprise.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, November 9, 2013
Hello, Amy P!

Thanks for your review! I'm so glad you enjoyed your stay at the ACME and that our staff were so accommodating. We hope to see you again next time you're in Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 1, 2013

I discovered the Acme last year by accident and left a glowing review on TA. We are just back from another visit and it was even BETTER! They've now added a great mixology bar THE BERKSHIRE ROOM. Excellent! On this visit the Manager, Mark sought out our group ( I had brought several of my company up for a concert) and made it his personal mission to see to our needs, get us in our rooms early and secure us a great little side room at the Berkshire. Above and beyond. And the cool, sophisticated, unique, hip and smartness of the hotel I found the first time was still strong and omnipresent. Great location, staff, service, clean, pro..... on and on top notch! ALL OF THIS AND IT IS ONE OF THE MOST REASONABLY PRICED ROOMS IN THE AREA!! i wish there was an ACME in every city- I wish there was one in Nashville, I would send every visitor there in a heart beat. I LOVE THE ACME AND YOU WILL TOO!!!!!

Room Tip: I ve stayed in several and they are all good- the inner court yard rooms have trapeze figures....
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank craig55229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, November 9, 2013
Hi, craig55529!

Thanks very much for the glowing review! I'm overjoyed to hear that you and your colleagues enjoyed your experience so much. I'll be sure to pass along your appreciation to Mark; he'll be so glad to hear it. We definitely look forward to having you stay again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ON
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 31, 2013

I was in town for pleasure and was looking for a quality hotel in a great location that wouldn't break the bank. This hotel was perfect.

The cons: the rooms are small, they don't have much of a view, and there's pretty minimal space to hang your clothes.

But the pros? Everything else. The staff are great. The room had a hell of a rock star motif, and despite being small they're really quite functional. I had a couple of pals up for a pit stop, and even four people can hang out in there for a while. They fit a lot of seating room in the space they've got. The decorator deserves some kind of award.

The Berkshire Room downstairs, a total high quality bar. But they're totally missing some key spirits from their lineup. No Jagermeister? Great, you're making your point you're too good for that, but that doesn't help your customers who wanted it none.

I didn't eat at the bakery myself, but the lads who did gave me rave second-hand reviews.

All in all, I can't reccomend the place enough. Value A+.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kareeshus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 28, 2013

My friend and I stayed 2 nights at Acme Hotel Company. We booked online directly with the hotel and then spent the time between booking and arriving worrying about the hotel, purely based on it's name.... We needn't have worried. The hotel entrance is small by other big chain hotels, but it's certainly plenty big enough for checking in and out. We had the tiniest of waits, as there were 2 couples booking in just ahead of us, and the staff were super friendly, enthusiastic and apologetic for the wait. Check in was seamless and we were on our way to the elevators. They are very cool, with amazing album artwork on the wall and great music playing during the ride.

We stayed on the top floor, 1507, and it was perfect. Again, possibly a little on the small side, but we had plenty of room to hang out - there's a neat snack 'bar' opposite the fridge and paid for snack area - we didn't have any of these, so can't comment on them. The bed was so comfortable, the air was just as noisy as any other hotel I've stayed in, Westins included, so no big deal. The bathroom is very cool. The big red lips on the corner of the mirror act as a night light, so no need to put all the lights on the middle of the night. The design is very modern and contemporary and above all spotlessly clean - the whole room was, but particularly the bathroom. The complimentary toiletries smelled great and didn't wreck my skin. There are cotton robes for guests to use during their stay. They're very comfortable. Hair dryer was good too.

We dropped into the Berkshire Room on our way back for a nightcap, it's a little more 'clubby' than 'pubby'. Lots of younger people (we're 40 and were easily the oldest people there). We only stayed for one cocktail - I don't often pay $12 for a one shot cocktail but we were vacationing! The drink was okay, nothing special but not terrible.

Being on the top floor, we didn't hear any noise or passing foot traffic, which was great.

The morning Joe coffee, knock and drop was perfect. The thermos' work and the coffee was good. My only criticism of this is that ordering the night before, you don't always know when you're going to wake up - personally, I'd have liked a coffee machine in the room so that I could suit myself, but that's a small nit-pick.

The location couldn't have been better for us. We were there for girls weekend and everything we wanted was on our doorstep, or just around the corner. In a 2-3 minute walk to the right of the hotel, we were on Magnificent Mile (Michigan Avenue). There are wealth of restaurants within a 5 minute walk from the hotel - and bars :-).

Captain Karl was so helpful when we were checking out. He stored our bags until we were leaving for the airport, always with a smile and some friendly city advice.

I would stay here again in a heartbeat, I had a truly wonderful time at the Acme Hotel Company. I can't wait to visit them again.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank ScottishinGa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2013

My husband and I and our 7MO baby stayed at Acme for 3 nights this month.

Our room was clean and nicely decorated. However, it was quite small. It didn't bother us too much as we're used to condo life, but if you want more space or are traveling with a lot of stuff, you might want to upgrade from a standard King. We were located on the 3rd floor facing the inside of the building, so if you also enjoy natural light or are planning to spend a lot of time at the hotel, ask for a room with a view. This didn't bother us either as we would have drawn the blackout blinds during the day for nap time.

Other than that, the staff was really incredible. Super friendly and really informative. Location is great. Very close to Magnificent Mile, a nice walk to Navy Pier, easy to catch cabs, etc. Also just around the corner from a grocery store and Trader Joe's. Lots of resto's closeby. I would definitely recommend this hotel!

Room Tip: - ask for a room with a view if you want natural light - standard king is small, but adequate for s...
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ModestMouse07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Vancouver, BC
Level Contributor
386 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed October 24, 2013

Stayed recently for three nights at ACME, the hotel as advertised with clean rooms and deco interiors. Rooms are small but clean and well appointed. Best of all ACME is centrally located between the Magnificent Mile and State and in walking distance to many of the downtown tourist attractions. ACME has a bistro coffee shop attached to it that makes great sandwiches and soups. Beyond the lobby is a "small platters" bar that opens at 4:00 PM for drinks, but nor full meal service, but have no fear there are many great restaurants in close vicinity.

Room Tip: Be aware rooms are small with no closets and if possible the higher you are the better to minimize n...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank paulowlcourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ACME Hotel Company Chicago

Property: ACME Hotel Company Chicago
Address: 15 East Ohio Street, Chicago, IL 60611-2751
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#10 Romantic Hotel in Chicago
#11 Best Value Hotel in Chicago
#18 Family Hotel in Chicago
#23 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ACME Hotel Company Chicago 3*
Number of rooms: 130
Official Description (provided by the hotel):
Stylish Downtown Chicago Hotel. The brand new ACME Hotel Company in downtown Chicago offers a modern hotel experience with stylish decor, a high-tech vibe, affordable rates and so much more.Located 2 ½ blocks from the Magnificent Mile in the River North neighborhood, ACME is downtown Chicago's all new boutique hotel alternative.If you appreciate an eye for design and dig a high-tech vibe, you'll feel right at home. We'd like to call ourselves cool, or hip, because we are, but that just feels like bragging. But mostly, ACME is what we consider approachable - in more ways than one. The fact is, we want your experience at our downtown Chicago hotel to blow your mind, not your budget. ... more   less 
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Also Known As:
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel Chicago
Comfort Inn Downtown
Comfort Inn Chicago
Chicago Comfort Inn

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