The hotel is in a good location not far from the Hancock Centre, shops or red line stop. Our room was huge as was the bathroom with a separate bath and shower. It was disappointing not to be able to have recordable tv as we did in our previous Chicago hotel. We paid extra to have a higher floor although we only ended up on floor 15 out of 32 which I do not consider to be especially high and our view was of a building site. The system was being changed over so when we arrived and were told wifi wasn't working. As our 3G was expensive we turned it off and relied on wifi. The next day we tried logging into our wifi again which didn't work. I took my phone down to reception and explained the problem and asked for the code. She refused to tell us and she typed it in my phone. I explained I had an iPad in the room which I also wanted to use for wifi but that didn't seem to matter. We had a drink a couple of times in the bar and the outside area which was lovely and the nibbles were a nice touch although $12 for a wine was quite expensive when I paid $15 for a cocktail at the top of the Hancock. I have never stayed in a Sofitel hotel before and I think for the price we paid the room we requested and wifi were nothing special to ask for. Maybe it was just this particular Sofitel but I would be more tempted to use another chain next time.
- Official Description (provided by the hotel):
- Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more less
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- Also Known As:
- Sofitel Chicago Water Tower Hotel Chicago
- Sofitel Chicago Water Hotel
- Sofitel Water Tower Hotel Chicago
- Chicago Sofitel