The service provided by the housekeeping, room service, and valet staff was prompt, polite, and friendly. Our friend who recommended Sofitel raved about the comfortable beds. He was absolutely right, because I don't believe I've slept in a more luxurious hotel bed. My only criticism concerns check-out. The bill had to be adjusted to reflect that our package included breakfast, and the desk clerk was not particularly pleasant when it was brought to her attention.
- Official Description (provided by the hotel):
- Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more less
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- Also Known As:
- Sofitel Chicago Water Tower Hotel Chicago
- Sofitel Chicago Water Hotel
- Sofitel Water Tower Hotel Chicago
- Chicago Sofitel