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“Outstanding A+” 5 of 5 stars
Review of Sofitel Chicago Magnificent Mile

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Sofitel Chicago Magnificent Mile
Ranked #17 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Washington, District of Columbia, United States
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Outstanding A+”
5 of 5 stars Reviewed January 23, 2013

We reserved a one bedroom corner suite, and it was spectacular. Lots of room and amenities, and the views of the surrounding city are wonderful. We could even see a corner of the Lake. The hotel staff was very accommodating and eager to please.

Room Tip: The one bedroom prestige suites are on the east/southeast corner of the hotel. This makes for excell...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank prontomac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 25, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoyed your stay and that you found your suite to be 'spectacular'. Thank you for the A+ rating! We hope that you will present us with the opportunity to welcome you back to our property in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (567)
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English first
Sydney, Australia
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 22, 2013

I stayed 5 nights just before Christmas 2012. This is a fairly new hotel. It's a beautiful building and the room was really fresh looking. We booked a "Luxury" room with a King bed and it was on the top floor. The bed was very comfortable and there was no noise from outside or other rooms. The hotel is really well located. Just a short walk to the subway (2 blocks). It is also a short walk to the "Magnificent Mile" shopping strip on N Michigan Ave and the John Hancock Centre. A couple of blocks back along Rush Street, are lots of great restaurants and pubs for dinner. Despite being in the middle of all this, the hotel is on a really quiet block with almost no traffic.

The lobby bar in the hotel was quite busy most nights with a great atmosphere. We did not eat at the hotel during our stay.

Hotel staff were very friendly and helpful and we enjoyed the use of the free umbrellas on a couple of rainy/snowy days.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AusTravellerSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 25, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoyed your stay and our excellent location just off of the Magnificent Mile. Thank you for complimenting our hotel and staff! We hope that you will present us with the opportunity to welcome you back to our property in the near future.

Sincerely,

Nicolas Pesty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubuque, Iowa
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 22, 2013

We stayed at the Sofitel Chicago with two kids this weekend and had a wonderful experience. Such a fun design and the staff was really helpful. The location close to Nordstroms rack, the water tower, ralph lauren and anthropologie with the clearance basement is the best for shopping and great dining. It was really cold and we were very grateful to be so close to everything. There is also a wonderful restaurant called Tempo next door.

We ate dinner in Les Architects, the Sofitel restaurant and it was wonderful, such a creative menu and the staff as well as my family had fun letting the kids try new and exotic food. If you go the butternut soup is out of this world and has little spinach meringues in it, I am very conservative with my food choices and have allergies and they were very accomodating and made something off the menu for me. The restaurant is beautiful and I was a little worried to take the kids in but they are very friendly and good with them.

Our room was the smallest one with two beds and worked for us, we had a great view and I was really happy to have a tub with a hairwash sprayer and hair dryer with a low heat setting for our toddler.

I would definitely come back and will stay here again. I would love to come with my husband as I think it is very romantic at night with all the candles and fresh flowers in the lobby.

Room Tip: I think the higher floors have better views :)
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Travelour1133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 25, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are delighted to know that you and your family enjoyed your stay with us, and that our team at Cafe des Architectes was able to accommodate your food allergies and special requests. Thank you for providing the tip about asking for a room on a higher floor for a good view. We will always do our best to accommodate guest requests! We hope that you will present us with the opportunity to welcome you back (with or without children!) in the near future.

Sincerely,

Nicolas Pesty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
176 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed January 21, 2013 via mobile

From the greeting in French at the front desk to the modern, comfortable rooms, this is a fine hotel that delivers the level of service and luxury one would expect from Sofitel. I will definitely return. I have always appreciated the price/value for money at this chain.

Stayed January 2013, traveled on business
Helpful?
Thank selmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 24, 2013
Bonjour! Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very happy to know that you enjoyed your stay with us and that you found our service to be up to standard. We are especially pleased that you will return! We are looking forward to welcoming you back in the near future.

Sincerely,

Nicolas Pesty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 21, 2013 via mobile

This was our second time staying at this hotel. We another nice stay. We had a problem initially with the rooms we reserved not being on the same floor. (We would have preferred next to each other). After some discussion they were able to move us to rooms on the same floor.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank HappyHolekampers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 24, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoyed your stay with us and that you liked the hotel. I am sorry that there was an issue at check-in with getting your rooms on the same floor. However, it is reassuring to know that we were able to resolve the issue and accommodate your request during your stay. Thank you again for your review. We hope that you will present us with the opportunity to welcome you back in the very near future.

Sincerely,

Nicolas Pesty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Chicago Magnificent Mile

Property: Sofitel Chicago Magnificent Mile
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#17 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Official Description (provided by the hotel):
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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