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“Great location, wonderful room” 5 of 5 bubbles
Review of Sofitel Chicago Magnificent Mile

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Sofitel Chicago Magnificent Mile
Ranked #17 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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3,851 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (589)
Date | Rating
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Madison, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

We come to Chicago several times a year and always try to stay at the Sofitel. We like the location, rooms and the bar, which is a small but fun place to be. The restaurant is also good for breakfast!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CGibson723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 19, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are thrilled to know that you visit us several times a year and that you enjoy our location, rooms and bar area! Thank you for your loyalty, and we are looking forward to welcoming you back at your next stay.

Sincerely,

Nicolas Pesty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

This was our first visit to the Sofitel and it won't be the last. Great location, beautiful hotel and nice rooms. We had interactions with several of the staff members and they could not have been more pleasant. The concierge was able to book me a pre-natal massage within an hour at a nearby spa. The rooms were very quiet compared to other hotels we have stayed at in Chicago. It's right in the middle of everything but you couldn't hear any of the street noise from the room. We loved everything about the Sofitel and look forward to visiting again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MOTraveler1091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 17, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoyed your stay and that our Concierge was able to find a prenatal massage for you. We hope you enjoyed it! We look forward to welcoming you back to Sofitel in the near future!

Sincerely,

Nicolas Pesty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkville, IL
1 review
5 of 5 bubbles Reviewed January 14, 2013

Had a wonderful time at this hotel. When I checked in I was treated like a queen for the bellman to the front desk. The rooms were very nice and clean. Room service was great. I ordered dinner and breakfast. Beds were also very nice. Overall a wonderful romantic weekend at a wonderful hotel

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Veronica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 17, 2013
Thank you very much for taking the time to provide feedback about your stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your romantic weekend getaway at our property. It is always our goal to exceed our guests' expectations, so we are also happy to hear that you were 'treated like a queen' by our staff! Thank you again for your review, and we look forward to welcoming you back to Sofitel in the near future.

Sincerely,

Nicolas Pesty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

Stayed from Dec 26 to Dec 29 with the kids. We loved this hotel. Had great breakfast every morning. Wonderful staff always smilling. Great room service. Nice views from the window. Only one block to Michigan Avenue. Lots of resturants within walking distance. We wanted a refregirator. The front desk said they are not sure if they have it but will check. Within minutes we had a knock on the door and they brought a small refregerator. Would stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KRJain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 17, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to hear that you enjoyed your stay and that we were able to accommodate your request for a refrigerator in your guest room. Thank you again for your stay and your feedback, and we look forward to the opportunity to welcome you back to Sofitel in the near future!

Sincerly,

Nicolas Pesty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

As a regular visitor to Chicago on business this is one of my favourite places to stay. The quality of the rooms remains very high even given that it is now a few years old. The hotel has a european style to it borne out of its french parentage. The restaurant is great particularlyfor brunch on Saturday and Sunday - I often arrive late on Saturday ready for the following week and a lie in followed by a lazy brunch is a great way to start.

The bar is also to be recommended either as a solo on one of the bar stools or with friends for a glass of bubbles.

Finally for those of you whose main reason for the trip is business the rooms all contain a full size desk with ample power sockets and FREE wif-fi

Room Tip: High floors on the east side of the hotel give great views over the roof tops towards the lake
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas_Pesty_GM, General Manager at Sofitel Chicago Magnificent Mile, responded to this review, January 14, 2013
Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are very glad to know that you enjoy staying with us on your frequent trips to Chicago. We are especially pleased that you have been able to enjoy the delicious weekend brunch in our Cafe des Architectes. Thank you for providing the tip to readers about asking for a room on the east side of the hotel! They provide a wonderful view of the John Hancock Center and Michigan Avenue. We are looking forward to welcoming you back to Sofitel next time you visit Chicago!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Chicago Magnificent Mile

Property: Sofitel Chicago Magnificent Mile
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#10 Family Hotel in Chicago
#17 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Official Description (provided by the hotel):
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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