This Sofitel is awesome. After mediocre service at the Waldorf Astoria Reach Resort Key West I had thought customer service had been forgotten (thanks Paul). A special thank you however to Irwin. He is excellent and was an excellent representative of Sofitel during our large meeting event. He helped us with our checkout, printing boarding passes, catering, and even went out and bought me sugar free Red Bull when I requested. This is great! Thanks Sofitel for going well beyond my expectations and renewing my faith in customer service.
- Official Description (provided by the hotel):
- Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more less
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- Also Known As:
- Sofitel Chicago Water Tower Hotel Chicago
- Sofitel Chicago Water Hotel
- Sofitel Water Tower Hotel Chicago
- Chicago Sofitel