We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptional”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Peninsula Chicago
Ranked #2 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed January 13, 2014

We had never stayed at this hotel, but we were so glad we tried it for a special celebration. Service was outstanding. The hotel is so beautiful, with high ceilings and incredible floors, carpeting and floral pieces throughout the hotel. The rooms are spacious and super clean. But best of all, the beds are yummy to sleep in. We did not get to enjoy the restaurants in the hotel, but here they are wonderful. We will have to take their word for it.

The hotel is right off Michigan Avenue with wonderful shopping and also close to many wonderful restaurants and jazz clubs.

Room Tip: All good rooms
See more room tips
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pamjohn87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,564)
Traveler rating
Traveler type
Time of year
Language
  • More languages

825 - 831 of 1,564 reviews

Reviewed January 8, 2014

Stayed here during November , just before the cold weather set in . Has to be one of the best hotels ever !! . The small extra touches are great , jelly beans, giant cookie etc, are all complimentary; okay it's expensive to start with , however you really can't beat this place .
Top class toiletries , in both the rooms and spa , you really don't need to take anything with you, it's all there for you .
Had breakfast in the cafe downstairs which was always busy. Made dinner reservation before hand so didn't eat in.
A fabulous city and the views from the top floor spa / pool are top notch .
Stay here if you can ; if it's only that one extra special occasion you'll remember it forever !!

Room Tip: Obviously higher floors give the best views .
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pancake2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

We had another wonderful stay at The Peninsula during Christmas week. The staff was very accommodating with our early check-in and request for a little later check-out. The rooms are incredible, especially love the beautiful, spacious bathroom. The Peninsula is the best in Chicago!

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jlw5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

Outstanding hotel! Five Star quality and service. Favorite hotel in Chicago and this was my first stay at the Peninsula. The staff treats you very well. The bar is cool and drinks are tasty. Ask for the ice ball in your drink, a large piece of ice that doesn't seem to melt as fast but keeps the drinks icy cold. Breakfast in the cafe was excellent as well as room service. Had outside dinner reservations with friends so missed the restaurant...next time. The Spa, Gym, and enclosed Pool on the Top Floor all have amazing views of the city and lake. Great central location. Would highly recommend staying here. Worth the money.

  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Todd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

We had a wonderful experience at the Peninsula Chicago. We stayed during the week of Thanksgiving. We arrived early in the day and to our surprise our room was ready. The service and attention to detail was exceptional. At check-in, we were greeted by name with a warm welcome. Our room was spacious with a wonderful view of the ice skating rink and the city. The Jr. Suite was spacious and ideal for a family of four. Kids (ages 4 & 9) slept on fold out sofa while we enjoyed the private room. The bathroom was also spacious and included a large tub with TV, and we all took turns enjoying this luxury along with our favorite TV show. It was definitely a highlight after a long day of museums and touring. The kids were thrilled with the surprise gift of popcorn, cookies and gummies awaiting us in the room as well. Nice touch! We enjoyed the convenience of the lobby level restaurant, which included talented musicians playing instrumentals of our favorite pop songs, during dinner. The hotel's central location near the John Hancock Tower and extensive shopping made the Peninsula Hotel a wonderful home base for our vacation.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TracyLou308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013 via mobile

We really enjoy staying at the Pen. The doormen handled our arrival efficiently. We arrived a bit early, but our room was ready. Reception was fast and easy. They greeted us by name - including our daughter. One receptionist then came around the desk, squatted down to her level and gave her a Pen Christmas snowman and a candy cane. When we arrived to out Junior Suite we found a snack of gummy bears, big cookie, popcorn and jello plus plates of fruit and nuts. They also provided kid-size robe, cute animal slippers, a Pen teddy bear and tub toys. Such a nice touch. Our daughter was a happy little girl!

The room was clean and well appointed. Everything worked. We especially like the comfy bed. The room was nice and bright with the curtains open. We attended a catered event at the hotel and found the food to be very tasty and the staff provided the right amount of attention - available but not intrusive.

Staff were pleasant and helpful throughout our stay. Check out only took a few minutes. We called the valet for our car maybe 20 min before we left and it was waiting when we came out.

Lastly, I must note that the location is perfect for shopping and going to good restaurants.

Everything was as we had expected. We recommend The Pen to our friends and look forward to our next visit.

Stayed: December 2013
1  Thank nagiffag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

We've stayed at the Peninsula Chicago before and spent Christmas Eve there this year. The staff is efficient, friendly and demonstrate a true commitment to making your stay enjoyable, memorable and relaxing. The rooms are spacious. The bathrooms have to be seen to be believed. The views from the rooms have been spectacular. The Spa is real treat. The swimming pool, and the view from the three story floor to ceiling windows are surreal. The entrance is a half block west of Michigan Avenue, just minutes from The Disney Store, The Apple Store and only a few minutes south of Water Tower Place. The selection of dining choices within a block or two of the Peninsula is equally impressive. Everything from college bars (Loyola's "downtown" campus is just next door) such a "Streeter's" and "Pipin's" to quality Italian (Rosebud on Rush) and upscale fare (The RL).

Now a 5 star establishment such as this does not come cheap, but it is woth the price given the true luxury vibe and treatment. Looking forward to our next stay at the Peninsula.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tripcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#3 of 192 in Chicago
2,547 reviews
Magnificent Mile
Four Seasons Hotel Chicago
Gold Coast
Waldorf Astoria Chicago
Waldorf Astoria Chicago
#10 of 192 in Chicago
2,413 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
Sofitel Chicago Magnificent Mile
Near North Side
Trump International Hotel & Tower Chicago
The Guesthouse Hotel
#1 of 192 in Chicago
331 reviews
Show Prices
Show Prices
Show Prices

Been to The Peninsula Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula Chicago

Address: 108 E Superior St, at North Michigan Avenue, Chicago, IL 60611-2645
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Chicago
#2 Luxury Hotel in Chicago
#3 Family Hotel in Chicago
#3 Business Hotel in Chicago
#4 Romantic Hotel in Chicago
Price Range: $351 - $857 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Orbitz, Priceline, Travelocity, getaroom.com, Hotwire, HotelsforEveryone, HotelQuickly and Cancelon so you can book your The Peninsula Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing